Vify: Professional Gift Cards
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Great customer service, but be aware that hours may not align with your current work schedule. We have used the bulk service a handful of times to process over 5,000 cards and custom emails and it has been a fairly seamless process.
The tech staff is very accommodating and quick to help to truly customize to my needs. Literally responded and changed things I requested in minutes! It has a few limitations- such as you can't send the gift card via text, but with the help of the team there, they really made it work! I love that I can offer different images for the buyer to choose from. The email that is sent is a little less than beautiful, but making it work. There might be another product out there with cleaner interface, but on my website it looks good and for the price- it's good deal and the people are nice to work with. Would recommend-- been using for a few months now with no issues.
I was so frustrated at first, but it was me. I was the problem LOL Settings matter, and Pete was fantastic at helping me diagnose and resolve the settings issue and get things running smoothly. They were very patient and knowledgeable and really went the extra mile to make sure I was making the most of the app. Now I love ViFy and I know my customers will too.
We used other gift card apps before, which were a lot more expensive. We changed to Vify app and it is great value for money: So easy to install and set up different card designs. Also very responsive support when we had an issue: Tracy responded fast and was immediately able to tell us what might have caused the issue. Thanks! can only recommend Vify Gift Card app!
So after checking out several gift card apps, we narrowed the list down to two, so for one month our customers could access both Gift Card pro and Vifys Gift card app via diffferent buttons on the site. Both apps had cosmetic issues that we needed help with styling via CSS and impeded the use of creating gift cards, or other display issues on Mobile. The Vify team was the most responsive when it comes to support. Even though GCP had a stylish interface, our customers want quality features "that work". Vify does that for us and more. Looking forward to seeing if they can help us with some of the additional nuances our customers look for.
This app has been exactly what I was looking for. It was a rocky start because my theme was causing problems but the team (Jack + Pete) were amazing and wen't as far as fixing the code on my theme to enable this app to work... and they did it really fast! I was under a strict deadline and they got it working perfectly! Customer for life here :)
This app has worked great for us for a quirky use case. We hand out corporate gift cards to our employees as they earn company "dollars" towards merchandise and apparel. Vify gives us the ability to keep track of used and unused amounts of these company dollars as we reload their gift cards 2x a year.
This time we had a few issues due to some changes in how we wanted to do things the the Vify Customer support was awesome. Ethan was there for me every step of the way to make sure it was working exactly how I needed it to. Thanks Ehtan!
Soweit sehr zufrieden. Sehr schneller Support. Wir mussten ein paar Dinge erst anpassen, um die App richtig zu integrieren. An sich haben wir jetzt aber sehr viel mehr Optionen als was Shopify selber anbietet.
We've been using this for a long time now and we love everything about it! We love being able to customize everything to fit with our brand. And the customer service... they are fantastic. They respond right away and are always nice and super helpful! They are truly a pleasure to work with.
Support was good, but the app stopped working after a few months with no resolution or explanation