Vify Order Printer PDF Invoice
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We've been using Vify Order Printer PDF Invoice for a while now, and it has been a game-changer for our invoicing needs. The app is incredibly easy to set up, and the templates are professional-looking and fully customizable to match our brand.
Additionally, the support team is super responsive and helpful. The templates are customizable in terms of how you want them laid out and any Terms and Conditions you wanted added, can be done for a small fee.
Would highly recommend!
manque quelques informations a indiqué par le client comme le numéro de TVA qui est important . Sinon c'est super
Je tiens à remercier Jolie pour son excellent support. Elle a été très réactive et m’a beaucoup aidé à configurer les fonctionnalités dont j'avais besoin. L'application est vraiment efficace pour générer des factures clients de manière simple et rapide. Je recommande vivement, tant pour la qualité du service que pour l'efficacité de l'application.
Only app that worked for my needs! I needed to be able to print invoices from draft orders, and to be able to customize the appearance of the templates without coding. Vify mostly worked quite well—a few bugs and settings that didn't "stick" after saving. Overall, a good solution.
Had the pleasure to communicate with Jolie. their customer service is TOP NOTCH.
this app itself has saved me hours of customization + coding. and also kept our small business more organized in terms of packing slips.
would recommend. Also I think theyre very affordable for the solution they provide
Ich nutze die App seit über einem Jahr und bin sehr zufrieden. Die Bedienung ist intuitiv und einfach, und die App läuft zuverlässig und reibungslos. Ich hatte bisher keinerlei Probleme. Besonders die gut durchdachten Vorlagen erleichtern den Prozess enorm.
Auch der Kundenservice ist stets freundlich und hilfsbereit. Insgesamt bietet die App ein top Preis-Leistungs-Verhältnis, daher eine klare Empfehlung für alle, die eine effiziente und unkomplizierte Lösung suchen. TOP
I worked with Pete and he was amazing! He really wanted to make sure I was satisfied. Together, we were able to create a customized Invoice for me with the exact specifications I was looking for. Shopify just didn't allow me to do what Pete was able to accomplish, and the Invoice really looks beautiful and professional!
The plans information is deceiving, I upgraded to the starter plan as it said 'unlimited orders' and yet I can only print 10 at a time, so it is not clear. When I reached out to support, the VERY rude support person, Pete said:
"We will not be at this place if we provide deceiving info to our clients so you can cut that part.As soon as shopify deliver us your precious recent payment, it will be refunded"
Nice. Very good customer service there...
Hi there,
Thank you for bringing your experience to our attention. I'm Jack, a Customer Support Supervisor here at VIFY, and I'm writing to you regarding your recent 1-star review and your interaction with our support agent, Pete.
I was extremely concerned and disappointed to read about your experience. First and foremost, I sincerely apologize for the rude and unprofessional manner in which Pete responded to your inquiry. His comments were completely unacceptable and do not reflect the standards of customer service we strive for at VIFY. We are taking this matter very seriously and have already addressed it with Pete directly. We are retraining our team to ensure all communication is respectful, helpful, and empathetic.
Secondly, I want to address your concerns regarding the "unlimited orders" claim on our Starter plan. I understand your frustration and confusion. While the Starter plan does allow for unlimited orders, it appears there's a misunderstanding regarding the printing limitations. The "10 prints at a time" refers to the maximum number of print jobs that can be queued simultaneously, not the total number of orders you can process. We recognize that this distinction isn't clearly explained, and we are actively working on revising our plan descriptions to eliminate any ambiguity and prevent similar misunderstandings in the future. We appreciate you pointing this out.
Regarding the refund, I can confirm that it has been processed promptly on our end. If you haven't received confirmation of the refund within 14 business days, please don't hesitate to contact us again, and I will personally help you check it.
We value your business and want to regain your trust. I understand that an apology doesn't fully rectify the situation, but I hope you can see that we are committed to learning from our mistakes and improving our service. I would be happy to discuss your printing needs further and answer any questions you may have about our plans. Please feel free to reply to this email my personal one jack@vify.io at your convenience.
Sincerely,
Jack
Been using this apps for half a year now. Such a great apps for simple task such as printing packing slip and invoices to our customers. Easy to use and easy to customize as well. Jack also has been a great help in assisting me.
Works great and is very customizable. We were able to add a bin location product metafield to the packing slip so our packers can find items in our warehouse easily. We requested a special field on the packing slip to and their support was fast and able to implement it for us.
