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I spoke to a lovely lady called Tracey who has helped me with all my questions. Honestly lovely bunch of people from the customer service team and a great app which we use regulary. Wish everyone there all the best!
Hi there,
On behalf of VIFY Team, we would like to thank you for your review.
Should you still need our help, feel free to ping us again anytime.
Best,
VIFY Team
The customer support has been great. I had a custom invoice that needed to be made and they built it exactly the way I wanted it! Their support team is responsive, informed and respectful. Having customer service like this is a breath of fresh air and greatly appreciated as a business owner. Thank you!!
Hi there,
We are delighted to hear that the app is working well for you, and that you are enjoying it.
Please do not hesitate to contact us via LiveChat or email if you require additional assistance.
Best,
VIFY Team
Update:
Although my feeling about the free plan has not changed, Customer support was excellent in their efforts to make this work for me. You can not have a great app without great customer support. Free plan is useless, It say 50 per month, What they don't say is you can only view 50 per month, Does not let you pick which 50. So it would not even show me an order today, even though I only need this to print a few a month.
Hi there,
We first apologize for your experience with our app.
Currently, the FREE plan of ours offers to display the first 50 orders of the current month, thus if yours has exceeded that, it would not be shown.
It is designed for new stores with small numbers of orders per month, to still be able to enjoy the basic functions of the app without having to pay anything.
For bigger stores, the STARTER or PREMIUM is there to meet your needs.
If you need any specific invoice for a specific order, you could contact us anytime for help.
Regards,
Jack
Excellent
Amazing app & great support!
Great app, great support ;) Thanks jack!
Very customizable. Super happy with it!!
Amazing and perfect invoice generator. Super easy to use.
Équipe de support au top !
Queries dealt with quickly, very efficient.
