Order Printer: PDF Invoice App
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For sometime I have been looking for a solution to add metafields to our packing slips. I was lucky to come across Vify and the Order Printer app. I did have some trouble trying to set it up, so I contacted the support team. Jack was absolutely fantastic. Nothing was to much trouble. I did change my mind on a few things as we worked it out, but that was no problem for Jack. Of all the apps that I use, this is by far the most responsive for support and has given me exactly what we need. The efficiencies we will gain in the warehouse due to the changes we have made will be enormous.
Thanks to Jack and the team at Vify.
Well Done
We rely heavily on quotes and invoices for our everyday business so it's important we have professional looking documents to send to our customers. I installed every invoice app in the app store and finally decided to use PDF Invoice Pro. Heres why it stood out: We can fit a lot of items on one page. Our SKUs are long and most of the time it fits it on one line. It supports "excluding tax" amount lines. Total amount is clear and easy to read. We could add an invoice download link to the order confirmation email and order success page which means less customer email spam. The template is clean, minimalist and fresh, best design on the app store. The support was fast and understanding. Jack helped us to make some small customisations. I can highly recommend this app. Thanks guys!
Would totally recommend this app with 5 stars if they would make their templates editable by the user. It's so easy and common to offer an editor where the users can make their own changes to the templates according to their needs.
After asking why it's not editable, i got a super weird answer: "Currently, we don't give Merchant CSS or htlm to customize the temple because it could affect the others users who're using the same template with you."
Which is complete nonsense, i'm sorry.
Please make the templates editable so everybody can do his own styling according to their needs and it's a nobrainer 5* for me. Until then it's a 3* for me as it's pure headache to contact you just to get a german law conform template which i could easily do myself in 15 minutes without contacting the support.
However, great support. Answers immediately!
Thank you!
this is my first time use this app ,the app is awesome, its so easy and what you want u will get it.
Hi there,
We are delighted to hear that the app is working well for you, and that you are enjoying it.
Please do not hesitate to contact us via LiveChat or email if you require additional assistance.
Best,
VIFY Team
This app does exactly what it says easily customize straight to the point.
FREE also why not give it a try
Hi there,
We're happy to know that the app is helping you with your business.
If you have any questions or queries, please feel free to contact us via Livechat or email at support@vify.io.
Best,
Jack
Super helpful - Jack gave me immediate assistance and I'm looking forward to working with this app long-term.
Hi there,
On behalf of VIFY Team, we would like to thank you for your review. Jack did have a great day reading this.
Should you still need our help, feel free to ping us again anytime.
Best,
VIFY Team
Very useful app. Sends the perfect invoice to customer right after they place and pay for the order. Highly recommend
Hi there,
We are more than happy to receive your review.
In case you still need anything from us, feel free to contact anytime.
Best,
VIFY Team
Good to use, nice and clean. You have a button at the last step of the setup to ask the customer service rep to remove the watermark and they reply super fast.
Hi there,
We are delighted to hear that the app is working well for you, and that you are enjoying it.
Please do not hesitate to contact us via LiveChat or email if you require additional assistance.
Best,
VIFY Team
I spoke to a lovely lady called Tracey who has helped me with all my questions. Honestly lovely bunch of people from the customer service team and a great app which we use regulary. Wish everyone there all the best!
Hi there,
On behalf of VIFY Team, we would like to thank you for your review.
Should you still need our help, feel free to ping us again anytime.
Best,
VIFY Team
The customer support has been great. I had a custom invoice that needed to be made and they built it exactly the way I wanted it! Their support team is responsive, informed and respectful. Having customer service like this is a breath of fresh air and greatly appreciated as a business owner. Thank you!!
Hi there,
We are delighted to hear that the app is working well for you, and that you are enjoying it.
Please do not hesitate to contact us via LiveChat or email if you require additional assistance.
Best,
VIFY Team