Vify Order Printer PDF Invoice
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seriously, i have been charged a 89 annual fee without my knowledge, before is tottally free, i have been used this for a long time, they started to charge customer recently but without letting me know, i never know until i check my invoice from shopify
Hello,
I'm Jack from the VIFY Team.
As discussed earlier, you opted for our annual paid plan at $89/year through the app: https://prnt.sc/DeefRxEwKeyW.
Please note, we only proceed with charges upon your explicit authorization via Shopify.
Since Shopify bills the entire cycle upfront, you were charged the full amount accordingly.
However, upon your recent contact with us, we did promptly issue a full refund.
We kindly ask if you could update your review to accurately reflect your experience with us.
Best regards,
Jack
Geweldige app en helpdesk. Reageren snel en niets is teveel. Zelfs niet als je als klant iets vergeet of het toch nog anders wil, wordt alles snel weer aangepast naar jouw wensen. Super service en geweldige medewerkers. Heel blij met deze app. Maakt ons werk een stuk eenvoudiger
Très intuitive et facile à utiliser. Une assistance technique très réactive.
Support ultra rapide, clair et précis !
The best app, trust me. Great service. Customer service is really top and solve ur issues 100% in mean time. I really appreciate and best regards from Germany ....
Easy to use, and the customer service is friendly, prompt and efficient!
App works really well! I use it to generate PDF invoices of Shopify orders.
Thank you Tracy for giving me such great informations ! It helped me handle the application and understand one point where i was confused ! The app overall is very good and the chat very professionnal. You can use them with closed eyes !
Up and running within minutes, and practically instant, friendly support. The invoices created, even the non-premium versions, look very professional. Great app.
J'ai eu besoin de leur aide, il m'ont donné tous le service dont j'ai eu besoin avec une grande courtoisie et savoir faire. Merci beaucoup
