Vitals: Reviews, Bundles & 40+

Excellent variety of tools that have highly customisable appearances. It helps that everything is really user friendly and accompanied by an AI chatbot that actually helps answer questions too.

We actually raised a feature request to improve some UI and it was implemented within a week with the support of the CEO.

Love it so far!

App completa di tutto, mi ha permesso di aumentare le conversioni con il loro sistema di up-sell, tantissime integrazioni utili e che ti permettono di migliorare il tuo store e aumentare sicuramente gli incassi!!

All-in-One App with Amazing Support
Vitals is one of the best apps we've used on Shopify. It combines so many useful features in one place — reviews, bundles, upsells, and more. Everything works smoothly and helps improve the store’s performance. The support team is fast, helpful, and professional. Definitely a must-have for any serious store!

Absolutely Essential for Serious Brands

I've tested multiple Shopify apps, and Vitals is the only one that truly feels like a complete business partner. From product reviews and upsells to trust badges and pop-ups, everything is integrated beautifully into one intuitive dashboard. It replaced at least five separate apps I was using — which immediately sped up my store and simplified my workflow.

The support team is fast, polite, and truly helpful (not just automated replies). Every tool is customizable, and everything stays consistent with my candle brand. This app is scalable, professional, and designed with growth in mind. Highly recommend if you're building a brand that takes itself seriously.

— Katherine Rizo, Founder of Katherine Candle

Excellent App with Outstanding Customer Support!

Fantastic App – I Only Stopped Because My New Theme Includes Everything I Need

I used Vitals for about a year and was extremely happy with both the app and the customer service. The app is packed with valuable features that helped improve my store’s performance, and the AI-driven tools were a big plus.

The customer support was outstanding — always quick, helpful, and solution-oriented. Every issue or question I had was handled with professionalism and care.

The only reason I’ve stopped using Vitals is because I recently purchased a new Shopify theme that includes most of the features I need built-in. Otherwise, I would still be using it without hesitation.

Highly recommended for any store looking to enhance functionality and user experience!

Everything is good except that they do not answer and leave you with the automated response which does not solve any problem. I do not think that artificial intelligence is effective in solving complex problems at the present time, so please add support workers to support such applications, as ten or 15 cannot answer applications that have many customers.

To solve a problem in this application you have to message them within the application and send your request to the mail and wait for the time for them to respond to the mail at a time when they can respond to you within the website and this is very frustrating if you are in an urgent matter.

Absolutely love the app! It's incredibly easy to use, packed with useful features, and the support team is outstanding — always fast, friendly, and helpful. Vitals has made a real difference for our store, and I can't recommend it enough. Keep up the great work!
Thank you, John Paul – I look forward to working with you again in the future!

I am very unhappy with my experience with Vitals i left an unhappy review at the end of the chat that i wrote (really slow answers) and now i can not reach them via chat because of that review. The support to answer me did 3-4 minutes, and the reason because they talked to his colleagues. The worst part is that now i speak with them only via email and they answer me very slowly. Personally, I only use them because of their features. The support is really bad. They asked me to delete my review or change it never you deserve this review.and then the nightmare began they slowly did not answer my emails they became silent and then their app started to make problems to my theme and the other apps it affected problems everywhere their pop up stop working almost everything is like they put a virus via their app to my store. They are very bad persons they almost destroy my store be careful with them they asked me to access all my store settings payments everything via collaboration who know what would happened if i gave them access. I deleted their app if you want safe your store do not download their app they are very bad people. stay safe with your stores personally i would run away from them as soon as possible very bad people their support.

我觉得Vitals这个软件作为独立站的插件很好，它的功能非常全面，基本上涵盖了整个运营过程中需要的所有的步骤，因为独立站不同的插件之间可能会产生一些细微的冲突，这款产品作为一个单一产品就可以替代很多类似功能的独立站，让网站的运行变得更加流畅。

Simply a must-have app for your Shopify store!

Not only it provides 40 different applications in one Vitals app - designed to boost your sales and social proofs, but also the security of your store and incredibly helpful apps like Visitor Replay.

We worked over the last month to pick the best one for us, and it has resulted in increased revenue and conversion ratios - exactly what we were looking for.

Their Visitor Replay app is also very helpful with recordings of past visitors and buyers - it has helped us a lot to analyze the user behavior and detect critical areas of our page.

If that is not enough, their 24/7 email support is very helpful and always responds pretty quickly.

Great job Vitals team! 5/5 from us - well deserved!