Vitals: Reviews, Bundles & 40+

THIS APP IS BADASS! First, let me tell you that I am not one to install an app into my website unless I do heavy research first. Currently, our website sits around the top 25,000 websites for traffic in the United States.

Okay, I emailed these guys for support just to see how quick they might be and BAM 20 minutes later a response. Holy cow! What! 20 minutes. Okay, time to install, boom, I'm in playing with this app and trying out new features for the next 10 hours. There are virtually no flaws in anything I tried although I did decide to do a cart page after the install which for mobile works much better even with the sticky add to cart.

I digress, this app is the bomb, I emailed and bugged support with questions and best roll out options for certain features at least 5 times! These guys are the real deal, responses so good that it almost makes you cry how good their service is. In the end I'm using almost 50% of the apps available. ROCK SOLID! If you have a shopify website and don't get this app well then you missed out on the best app on the Shopify app store, there's no contest! Thanks guys for making my website even more Badass!
PS... we are going to install this app on our other business website.

I am a very heavy user of apps as I am developing websites for clients. I can tell you one thing with VITALS app : go for it and you will save hours. If you have basic to medium needs, everything is included to answer you current needs but also to cover the future ones. A great thing with this app is that it will push you to add new features on your website as it is is just there (no need to browse the app anymore). Let's be honest, too many webmasters are focus on sellingonce the website is launched and do not dedicate time to improve it anymore. Fair enough as installign new app can create conflicts and cost time + money. No more an issue with Vitals. OF course, it won't be as good as dedicated to app if you really need a high level of integration but, really, it is really really good . It will also save you money as you can start with a basic free shopify theme, just add vitals on top and make your website looks like fantastic. I really like the review feature that offer almost everything you need, no need to install the super expensive YOPTO anymore (special mention to the review request that are sent automatically. A great feature that is missing in the official shopify review app). Also, the fact you van vote for new app and check the timeline is great as you can adjust your own development to it. Finally, even if you have a great degrees of control on how you want to display the different features you may need VITAL help to make it happen the way you want...and let me tell you, they have the right people available and most of my results are resolved in less than 30 minutes. If you start a website, install vitals and you will be safe.

Exceptional Support Experience with John Seth - Above and Beyond!

I recently had the pleasure of interacting with a support agent named John Seth, and I must say, it was one of the most outstanding customer service experiences I've ever had! I've had him as support a few times. From the moment our conversation began, John was not only friendly and attentive, but he went above and beyond to ensure my issue was resolved quickly and efficiently.

John's ability to listen carefully and understand my problem was truly impressive. He asked thoughtful questions to gather all the necessary information and then took the time to explain the solution in a clear and concise manner. His expertise and knowledge of the product were evident throughout our interaction.

What really set John apart from other support agents I've encountered was his willingness to go the extra mile. Not only did he resolve my initial issue, but he also took it upon himself to identify and address a few other potential concerns. His proactive approach saved me time and effort and left me feeling confident in the product and the company's commitment to customer satisfaction.

Throughout our interaction, John's friendly demeanor and exceptional communication skills made me feel valued and respected as a customer. I genuinely appreciated his dedication to resolving my issue and ensuring I had a positive experience.

In conclusion, I cannot recommend John Seth highly enough. His commitment to delivering exceptional support, combined with his expertise and genuine care for customers, make him a true asset to the company. Thank you, John, for making my day and setting a new benchmark for outstanding customer service!

It work very good, the support team is super fast. Have everything you need for a good online store.

It is a pleasure for our team to work with your app. Excellent support and a fantastic app! Thank you.

really supportive team and they are really helpful. they always assisted me and helped me in all my needs

Awesome. Great all in one app and great customer support team. Thank you so much for your help. I recommend 100%.

I've never found customer service online lately.
Given the many reviews, however, I thought it better still has many limits as an app.

A great all-in-one app for Shopify. From creating a bundle sale to a products review function. And they have an effective support team.

have been using Vitals for a while now all i can say is that it's a great app with multiple features and most importantly a very nice support