Vitals: Reviews, Bundles & 40+
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Recenze (2 978)
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I've had the pleasure of working with Miriam and Gary from Vitasl team They helped me on customizing my Shopify store, and once again, this team delivered outstanding results. Vital's consistency in providing top-notch service, attention to detail, and quick turnaround make it my go-to Shopify App.
This app is great, it does so much. We moved our reviews over from Stamped, and we needed a bit of help with it but Michael has been super helpful. We now have a reviews app for basically free, as we were already using VITALS for the upsell app.
Their customer service is very responsive! Would highly recommend.
La mejor aplicación que he tenido para Shopify. Es muy completa y funciona genial pero sobretodo me gustaría destacar la atención al cliente 24/7 de máxima calidad.
Cada vez que he tenido un problema me lo han solucionado en un momento, siendo incluso cosas complicadas. Le doy un 10/10 a Jed que con su trabajo hace que sea más fácil el nuestro.
If there is a standard for how an app should work and how support for that app works - these guys are the platinum+++
Costin is a legend, I've never had a support request looked at and resolved in 5 minutes!
Could not recommend them highly enough the app is great, my page is now faster and better and so many things in the one place! Too easy!
Looking forward to the new additions!
Always great support from the Vitals team - thanks to John for sorting out some complex issues fast and efficiently!
I ADVISE EVERYONE TO TEST VITALS AUTOMATED EMAIL SENDING PROCESSES AT LEAST ONCE A MONTH!!!
I am very unhappy with my experience with Vitals I left an unhappy review at the end of the two weeks waiting when the problem will be resolved. But the problem has not been resolved, although they claim the opposite, that everything is working and emails are being sent and delivered to our customers.
The problem is that automated email sending processes (Abandoned Checkout and Welcome) don't work. At the very least, the emails aren't reaching their intended recipients.
After we received their response that everything was working for them and that the problem might be with our email address, we created four different email addresses and tested their automated email sending processes and also Shopifys abandoned checkout automation.
The result was the same as earlier: not a single email from their automated email sending processes was received by any email address, but all emails from Shopifys abandoned checkout automation were received.
The only conclusion is that this company's support team is unable to resolve this issue, and we should say goodbye to the Vitals.
Vitals is great App i am using for my brand www.lucknowthreads.com.
Its built with lots of thought to grow your business and last but not the least, the support Team is exceptional at making sure your business is set for success. Must Try!!
It is easy but it makes some mistakes when you change the products category. It can improve, but for sure i recommend it
Hi there,
Thank you for the recommendation. It means a lot, and I'm glad the app has been easy to work with.
You're right about the rough edge you ran into. Pages built with our AI Page Builder share one template, so editing an image in the Theme Editor can spread it across products, and changing themes can reset the layout. The fix is to set each product's images and text on the product itself rather than in the Theme Editor, which keeps them separate.
If you'd like a hand, write to help@vitals.co and ask for me, and I'll set your product pages up with you so they hold. Thanks again for recommending us.
Michael | Head of Support
Highly recommend John Seth in the chat. John helped me today with something I had been struggling with for hours. Even when I could not work it out from his instructions, he was able to do it for me.
The app has a lot of features. It's very interesting. Support is also great. Over all a very good app.
So efficient :) fixed my request in few minutes. Thank you Kliphord D.