Vitals: Reviews, Bundles & 40+
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Bonne expérience avec Vitals, agréablement surprise par l'application. Cette dernière répond à ma demande. Fonctionne bien
Kliphord is a superhero ! Helping me with my promotions i need help setting up , suport is amazing !!
So Far Vitals has helped me with any problem Ive had quickly and efficiently. When it comes to the app I find it really easy to use and manipulate with in the theme that I'm using.
John Paul with Vitals app helped me get my Reviews back on track. He was patient and thorough in his instructions, he made happy that I chose to work with Vitals. Keep up the good work Mr. Paul! YOU ROCK!!!
Downloaded the app and did not activate but still got charged, so I deleted the app and I'm STILL being charged!
Hi there, and thank you for the feedback. I'm sorry you were charged for an app you never used, and I understand the frustration.
Shopify bills an app's plan in advance and keeps billing while it's installed, which is why a charge can still show up after you remove it. We sorted out the earlier charge in September, and I've emailed you today to clear the rest.
You don't need the app installed to reach us. Kindly write to us at help@vitals.co, ask for me, and I'll see this through.
Michael, Head of Support
Excellent customer service. Michael Jose replies in minutes and never fails to assist whenever I need help.
Been using vitals for ages now, their support system is also very effective
We've had a great experience with Vitals so far. One of the biggest advantages is that it combines so many different apps and features into a single solution, which helps keep our store streamlined and avoids having to install multiple separate apps.
What stands out the most, however, is their support team. They respond incredibly quickly, are always helpful, and resolve issues efficiently whenever we've needed assistance.
Highly recommended for any Shopify store looking to simplify its tech stack without sacrificing functionality.
I've just made modification in my product page by changing the default on my bundle discount using the volume discount in the upsell builder app. It went as smooth as silk with the assistance of Kliphord. Thanks a lot buddy !
Michael was incredibly helpful! He took the time to investigate an issue with my offers and got everything working exactly as I needed. He also helped me with my Product Reviews and transferred my existing reviews to a new product for me. Really quick, friendly and knowledgeable support. Thank you so much!
Thank you so much for your feedback, and I'm glad we got both sorted.
Moving your existing Product Reviews onto a new product isn't as simple as flipping a setting, and it's the kind of request I'd rather we take on than hand back with a workaround. Same with the offers.We are always more than happy to continue assisting until they do what you actually want.
Our team is on chat and email around the clock, so whatever hour you're working on the store, someone is there. Write to help@vitals.co whenever the next thing comes up.
