Vitals: Reviews, Bundles & 40+
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To be honest they have won me over. I initially left a negative review as I had a lot of problems with set up, caused by misinformation and mistakes made by their dev team (which had a negative impact on my sales). But after a couple of months of using the app I can honestly say it is FANTASTIC and has probably won me back that revenue 5x over. So much functionality to choose from and, despite their earlier mistakes, the dev/support team are pretty good at assisting with things quickly which I appreciate. Would really recommend this app to anyone wanting to increase AOV and conversion rate - so pretty much all business owners!
ITS GREAT APP
muy bien!
Great apps, could have more visual/aesthetic customisation options, and they used to always have a live chat feature which is now mostly disabled.
Hello there,
Thank you very much for your feedback. "Great apps" from someone who actively fine-tunes their store means a lot, and it's been a pleasure dialing in your reviews section with you across all those chats.
Since your review, we've reworked a lot of features in our Product Reviews. There are more native styling settings now, and new ways to display your reviews, so much of what used to require our custom CSS no longer does.
If a tweak ever resets after an update, let us know, and we'll set it straight, often the same day.
Our team is still on chat and email every day, and you've seen that in the sessions we've jumped on together recently. If reaching us ever felt harder than it used to, I'm sorry, and you can always ask for me directly.
If you ever want a hand with any of it, I'm one message away. Thanks for taking the time to share this.
Michael, Head of Support
Excellent customer support fast, reliable, and easy to communicate with. The team responds quickly, explains everything clearly, and goes the extra mile to resolve any issues. It’s clear they genuinely care about helping their users succeed. Highly recommend this app for the outstanding support alone.
Jed provided great support, and overall the app is just nuts. So much bang-for-your-buck it's amazing I hadn't stumbled on it before! Happy my competition hasn't haha.
Incredible app! It boosts conversions, trust, and much more. Best of all, they offer fast and amazing customer service! Rediculos how much value you get from this app!
The best app and service, thanks. I love it every time. ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ
The app is really good, and you can find almost everything you need for your ecommerce!
The support team is amazing and are always happy to help. I have never had any problem getting help when I needed it. Kliphord D. and John Paul have solved multiple problems for me in less than 5 minutes. Definitely recommended!
The best thing is that they are also trying to develop the app constantly so they can have exactly what you need.
