Vitals: Reviews, Bundles & 40+
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I love this app! It has a ton of easy to use features all in one place! From adding size charts and wishlists to the product page, to creating dynamic customizable product bundles, its all there.
The support team was extremely helpful and quick to help modify certain features to accomodate my need. Thank you Vitals!
Miriam at Vitals was exceptional—fast, attentive, and genuinely invested in a clean result. She diagnosed a tricky reviews/FAQ layout conflict in minutes, shared clear step-by-step fixes (settings + Liquid/CSS), and stayed with us until everything worked across templates. Professional, proactive, and incredibly effective. 5/5.
Thank you so much for this amazing feedback! We’re thrilled to hear our support team was able to quickly troubleshoot and guide you through to a clean result.
Your kind words mean a lot, and please know our team is always here to help whenever you need it.
This app has many great features. Here are two areas that could be improved for the future which the developers have assured me they are working on for the next version.
1. The code looks strange on checkout page. It divides the value of the giveaway product across all the items in the cart. Instead of just subtracting the one item.
2. If we want to give away just the smallest size variant, we have to create a dedicated page for that variant. The vitals app wants to give away any sized variant on that product page. It is a pain to set up a dedicated variant page to giveaway just one variant size.
Thank you for sharing your feedback!
We’re glad to hear you’re enjoying the app overall. While the checkout code concern has already been addressed, our team is continuing to work closely with you about your concern with a specific variant. We appreciate your patience and support!
“Once again, Vitals proves to be my absolute favorite app! Honestly, it’s the only one that gave me complete satisfaction and real results. The features are powerful, easy to use, and have helped my store in so many ways. What makes it even better is their support team—super responsive, friendly, and always willing to go the extra mile. Every time I reach out, they provide quick and clear solutions. Thanks a lot for creating such a reliable app and for always being there with amazing support. Truly happy to be here!”as a again always my fav :)
Excellent variety of tools that have highly customisable appearances. It helps that everything is really user friendly and accompanied by an AI chatbot that actually helps answer questions too.
We actually raised a feature request to improve some UI and it was implemented within a week with the support of the CEO.
Love it so far!
App completa di tutto, mi ha permesso di aumentare le conversioni con il loro sistema di up-sell, tantissime integrazioni utili e che ti permettono di migliorare il tuo store e aumentare sicuramente gli incassi!!
All-in-One App with Amazing Support
Vitals is one of the best apps we've used on Shopify. It combines so many useful features in one place — reviews, bundles, upsells, and more. Everything works smoothly and helps improve the store’s performance. The support team is fast, helpful, and professional. Definitely a must-have for any serious store!
Thank you for such an amazing review! 🙏
We’re thrilled that Vitals is helping your store with our different features, and it’s great to hear our support team made a difference, too.
We’ll keep working hard to be that must-have app for your business!
Absolutely Essential for Serious Brands
I've tested multiple Shopify apps, and Vitals is the only one that truly feels like a complete business partner. From product reviews and upsells to trust badges and pop-ups, everything is integrated beautifully into one intuitive dashboard. It replaced at least five separate apps I was using — which immediately sped up my store and simplified my workflow.
The support team is fast, polite, and truly helpful (not just automated replies). Every tool is customizable, and everything stays consistent with my candle brand. This app is scalable, professional, and designed with growth in mind. Highly recommend if you're building a brand that takes itself seriously.
— Katherine Rizo, Founder of Katherine Candle
Excellent App with Outstanding Customer Support!
Fantastic App – I Only Stopped Because My New Theme Includes Everything I Need
I used Vitals for about a year and was extremely happy with both the app and the customer service. The app is packed with valuable features that helped improve my store’s performance, and the AI-driven tools were a big plus.
The customer support was outstanding — always quick, helpful, and solution-oriented. Every issue or question I had was handled with professionalism and care.
The only reason I’ve stopped using Vitals is because I recently purchased a new Shopify theme that includes most of the features I need built-in. Otherwise, I would still be using it without hesitation.
Highly recommended for any store looking to enhance functionality and user experience!
Thank you so much for taking the time to share this detailed feedback!
We’re delighted to hear how much Vitals helped improve your store and that our support team made a strong impression. We completely understand about your new theme, and if you ever need those extra features or our support again, we’ll be here for you.
Wishing you continued success with your store!
Everything is good except that they do not answer and leave you with the automated response which does not solve any problem. I do not think that artificial intelligence is effective in solving complex problems at the present time, so please add support workers to support such applications, as ten or 15 cannot answer applications that have many customers.
To solve a problem in this application you have to message them within the application and send your request to the mail and wait for the time for them to respond to the mail at a time when they can respond to you within the website and this is very frustrating if you are in an urgent matter.