Vitals: Reviews, Bundles & 40+

Stellar customer service. I submitted a ticket and within 15 minutes I had someone reach out directly. The problem was resolved in under a half hour from when I sent it in. The products offered are also a tremendous value given that you'd typically need a handful of apps to accomplish just a portion of what Vitals can do. I'm very happy with the product all around.

The support/customer service on this app is AMAZING. They have a live chat that's apparently available 24/7 with the most efficient and helpful reps I've experienced on an app to date. I had a bunch of specific little things I needed to customize to my store, and one of the reps (shout out to Michael) was unbelievably attentive, polite and efficient. I'm so impressed!

I'm using about a dozen of the Vitals apps so far and they are all working great and add lots of various functionality to my store. I had issues with a couple of the apps not working quite right and Vitals support responded quickly and always had a fix within hours. Vitals is a great value for the amount of features you get and the apps all "play nice" with each other.

I have tried many free app and paid apps on Shopify. However, it is recently that i used Vitals. This app is really cool. It is an all-in-one app which u can just subscribe and forget about all other apps. Their CS is also great. I wanted a new payment logo which is not inside their standard configuration and John Paul just help to me to setup on our website. Thank you.

En tant que nouveau dans le monde du e-commerce, j'ai sollicité l'aide de l'équipe de Vitals pour mieux comprendre une fonctionnalité, et j'ai été impressionné par leur réactivité. J'ai reçu une réponse rapide et le service était impeccable. Je suis extrêmement reconnaissant. Merci infiniment à l'équipe de Vitals pour leur soutien précieux et leur excellent service ! :-)

This app is AMAZING! Look no further! I initially added this app because of its "All-in-One" features but the customer service is what takes the cake. Black Friday is a busy day for sellers and I had a couple of questions that I needed answered quickly. Boy, did they deliver! Costin was so awesome and very efficient in solving any concerns that I had. I am LOVING Vitals!!

I'm currently still testing the app out. The feature that made me want to permanently keep the app is the visitor replay function. It is nice to see a replay of all of the sessions and learn what device they are using to improve the overall function of your store. The next feature I'm going to test out is the BOGO feature. Honestly $30 is a steal for an app like this!!!!!!

We have been using the app for some time now and the best thing is the service offered by the team. I reached out for suggestion by showing example of some other store and the team was really helpful in suggesting how the same can be achieved using the app features. I can say this is not one time experience but every time we have reached out , the support has been amazing.

WOW! I'm so glad I've found Vitals, I've installed it for a few days, still checking out all apps, but so far, I'm so glad to find most of my needed apps working on one platform in harmony with each others, I don't need to install so many apps and slow down my website. Customer support is amazing and responding very fast. Definitely a worthwhile app and a great team behind it!

Can't praise enough how good the Vitals team is for fixing and accomodating the custom needs of our website, they respond extremely fast and get on with the fix straight away, and with photos and videos to show you the corrections. this is the best customer experience we have had out of Shopify app support, well worth every penny of the subscription and will continue! Thank you!!