Vitals: Reviews, Bundles & 40+

Incredibly easy to understand, all in one solution which is rare to find. However, my particular reason that I am writing the review and would recommend this app so highly is the absolutely first class customer support. I have used both the email function and live chat support for some snags I needed support with and the personalised support has been incredibly helpful. The live chat in particular I talked with Jed D who walked through the issue in detail and checked out my store to provide some great advice and personalised solution to the problem. This kind of human to human live chat support is becoming increasingly rare these days! Well done team!

This REALLY IS... about the only app you will need! Does everything I needed it to do and more. I was also able to delete 3 app speeding up my store! Our AOV has improved as well as our conversion rates.

I am pleased to provide an update to my previous review of the Vital App for Shopify. Following my initial disappointment with the support experience, I was pleasantly surprised when the Head of Support, Michael, reached out to me.

Michael took the time to understand my concerns and was genuinely committed to resolving the issues I had encountered. His approach was not only professional but also empathetic, acknowledging my frustration and demonstrating a sincere desire to assist.

Through effective communication and troubleshooting, Michael successfully addressed all the problems I had faced with the app. He went above and beyond to ensure that my experience was not only rectified but also improved. This level of dedication and customer-centric support was truly commendable.

In light of Michael's outstanding efforts and the positive resolution of my issues, I am updating my rating to a well-deserved five stars. It's clear that the Vital App team values their customers, and the commitment demonstrated by Michael has restored my confidence in their support services.

I appreciate the swift and effective resolution provided by Michael, and I am now more satisfied with my overall experience with Vital App. If this level of support continues, it undoubtedly contributes to a positive customer relationship.

So many amazing apps in 1. If I could only choose 1 app, this would be it. Customer service has been fantastic when I have questions about using the apps and even helped me manually input a csv of my customer reviews when I was having issues. They went above and beyond with their assistance. The Visitor replays has been priceless when it comes to dialing in the user experience in my shop. Seeing how people were using the site and where they were clicking has been amazing. Plus, Vitals has already sparked $100 in sales and helped me gather 40 emails and my free trial is only half over. I'll be a life-time customer. You won't regret this tool!

okay this app so far is absolutely amazing. it literally has 40+ apps in one place, their designs fit shopify's themes and are fully customizable and the support team is fantastic. You're actually able to edit more than what's displayed if you ask for help including the font and design.

"Vitals" is absolutely AMAZING!! It has everything an ecommerce owner needs to level up their store and give the (potential) customer a fully optimized shopping experience. It's very easy to set up the apps of your choice. Everything is adjustable to fit the look and feel of my store. Another big plus is the possibility to adjust the language, which gives my website visitors the best experience when browsing my website. I'm so glad I found this app and can't wait to see the results of growing my store thanks to "Vitals". Oh and btw, the support is absolutely AWESOME!!

Interferes with automatic discounts within Shopify. The "bundle and save" feature of this app keeps adding extra discounts that it should not be in the cart (on top of the automatic discount from Shopify). Then when the correct price is shown at checkout, with only the automatic discount, I have disappointed/angry customers.

They fixed this for my previous automatic discount after some back and forth emailing, but it's annoying that I would have to do that every time I change my automatic discount. It's Black Friday, I don't have time for that.

Other than that, it's been a useful app. The reviews feature is probably the one I get the most use out of.

SO MUCH VALUE! We've been able to customize how this shows up on our shop and support our customers as they find what they need and explore more products that support their goals. Super customizable. Every time I think they're missing a feature, support shows me exactly what I need. 5 stars!

To be honest, I was a bit sceptical at first - but after trying a few modules on their own, my confidence has grown and grown so that I now have quite a few modules running.

It has saved me money over having other individual apps running on their own, and the service works really well! Staff are very responsive and helpful - and above all - whatever you install on your site, looks very good and actually works!

Great app, lots of really cool features. In the past I've paid web developers to add some of these features, but with this app there isn't really a need.

Could be a bit more customizable when it comes to page layouts; however, gets the job done. And there support teams very responsive and managed to get the minor fixes I needed adjusted very quickly (within the hour). Had the pleasure of working with Juan on their support team, and he was very responsive and able to resolve me issues quickly.