Vitals: Reviews, Bundles & 40+
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Super helpful support team , i had a problem in upsells but i contacted the support team and they responded fast it was Michael Jose who helped me super helpful and friendly dude (:
Great customer help, struggled converting my Size Chart to fit mobile phone, Customer Service Reymond did a great job working out the the code needed to fix all these issues.
Great App
We've been very happy with Vitals and the excellent support provided by their team. A special thanks to Jed, who recently resolved an issue with our Shopify theme quickly and efficiently. He took care of everything himself, without us having to make any changes. It's refreshing to receive such prompt, knowledgeable and genuinely helpful support.
Bonne expérience avec Vitals, agréablement surprise par l'application. Cette dernière répond à ma demande. Fonctionne bien
Kliphord is a superhero ! Helping me with my promotions i need help setting up , suport is amazing !!
So Far Vitals has helped me with any problem Ive had quickly and efficiently. When it comes to the app I find it really easy to use and manipulate with in the theme that I'm using.
John Paul with Vitals app helped me get my Reviews back on track. He was patient and thorough in his instructions, he made happy that I chose to work with Vitals. Keep up the good work Mr. Paul! YOU ROCK!!!
Downloaded the app and did not activate but still got charged, so I deleted the app and I'm STILL being charged!
Hi there, and thank you for the feedback. I'm sorry you were charged for an app you never used, and I understand the frustration.
Shopify bills an app's plan in advance and keeps billing while it's installed, which is why a charge can still show up after you remove it. We sorted out the earlier charge in September, and I've emailed you today to clear the rest.
You don't need the app installed to reach us. Kindly write to us at help@vitals.co, ask for me, and I'll see this through.
Michael, Head of Support
Excellent customer service. Michael Jose replies in minutes and never fails to assist whenever I need help.
Been using vitals for ages now, their support system is also very effective
