Vitals: Reviews, Bundles & 40+
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J'apprécie énormément Vitals. Dès que je souhaite faire évoluer mon site, je me tourne automatiquement vers cet outil. Il est complet, il me permet de gérer la majorité de mes outils dans une même plateforme. Je suis très contente de la possibilité de revoir avec l'IA les pages produits.
En bonus, l'appel avec Renuka m'a énormement aidé pour donner une nouvelle dynamique à mon site.
Great app and excellent customer support!
I had an issue where a new product wasn't showing up in Product Reviews, and Jed quickly identified the cause and helped me solve it.
The Product Reviews feature is very useful and the support was fast and friendly. Highly recommended!
Vitals is a great app with a wide range of useful tools that help improve the store experience and simplify daily work. The Upsell Builder feature is especially useful, making it easy to create effective upsell offers. Special thanks to Reymond for the excellent support, quick responses, and clear guidance.
Thank you for this. Upsell Builder is at its best when setting up an offer feels easy rather than like a project, so "easy to create effective upsell offers" is the exact outcome we're after, and I'm glad it's paying off in your store.
I'll make sure Reymond sees this. Quick replies are one thing, but clear guidance is what saves you time on your side, and he'll be really pleased to know it made a difference for you.
We're right here whenever you need us. Reach out at help@vitals.app anytime.
I’ve been using Vitals for quite a while now, and it has become one of the most valuable tools in my Shopify setup. The app is extremely well‑designed, fast, and packed with features that actually make a difference in daily operations.
What I appreciate most is the reliability — everything works as expected, and the modules are thoughtfully built. The support team is outstanding as well: quick responses, clear explanations, and genuinely helpful. Every time I reached out, they solved my issue within minutes.
Thank you for the wonderful review, and for sticking with us so long.
Reliability is the one I'd pick out of everything you said. "Everything works as expected" is the compliment we want most, and it's the thing we guard hardest as we keep adding to the suite.
I'll pass the rest along to the support team. We're right here whenever you need us, at help@vitals.co anytime.
We have been using vitals to gather reviews from our customers since quite a few years now. So far so good. It has a very comprehensive interface and when needed, customer support is knowledgeable and helpful.
Thank you for this, and for sticking with us over the years. Reviews are the kind of thing that has to keep working in the background without anyone thinking about it, and years of it being continuously operational is the outcome we want.
We're right here whenever the next thing comes up. Reach out at help@vitals.co anytime.
Michael, Head of Support
This is a great app with a ton of upselling and bundling features to offer the greatest value to your customers. There are a ton of things to explore and set up for your store that can lead to more products added to customer carts and overall, we've been very happy using it. Had a small issue with billing and the team were able to rectify it almost immediately and guide us through a better option based on our needs. Very responsive support team.
Thank you very much for your review, as it means a lot to the team.
I'm glad Upsell Builder and Product Bundles are pulling their weight, and that the digging pays off. There's a lot in Vitals, and the stores that get the most out of it are the ones that keep exploring the way you have.
On the billing, I'm sorry it needed fixing in the first place. Once we could see how you use the app, the right setup was clear, and sorting it out quickly was the least we owed you. I'm glad it landed well.
We're right here whenever the next thing comes up. Reach out at help@vitals.co anytime.
Michael, Head of Support
Vitals is a great app. Its increased my AOV and CR and boosted my usell by 18% this week which is huge. Also, i had a bit of a scare when i first downloaded the a. I reached out to suort who resonded immediately, multiple times. Micheal head of support was so kind and lovely in supporting me when i needed it. It made me feel like i was in safe hands. Thanks guys
Thank you very much. This genuinely made our day. Seeing the upsell pull its weight like that is exactly why we build the way we do.
And I'm really glad we were there quickly when you had that early wobble. New apps make people nervous, and those first moments matter more than almost anything else we do.
You're in good hands whenever you need us, just write to help@vitals.co and ask for me. We're always glad to help!
Michael, Head of Support
I cancelled the App at June 9th, but still be charged by 29.99 USD at 21th June. Why?
Hi there,
Thank you for the feedback, and I'm sorry the charge caught you off guard after you'd already uninstalled.
Shopify bills app subscriptions a cycle at a time, and yours had already been set for June before the uninstallation on the 9th, so it still went through on the 21st. That part runs on Shopify's side, but I completely understand how frustrating it is to be charged for something you'd already left.
We've reached out a few times by email and other channels with the next steps to make this right for you. If you'd like, you can write to help@vitals.co and ask for me, and I'll take care of it personally.
Michael | Head of Support
Super helpful support team , i had a problem in upsells but i contacted the support team and they responded fast it was Michael Jose who helped me super helpful and friendly dude (:
We've been very happy with Vitals and the excellent support provided by their team. A special thanks to Jed, who recently resolved an issue with our Shopify theme quickly and efficiently. He took care of everything himself, without us having to make any changes. It's refreshing to receive such prompt, knowledgeable and genuinely helpful support.
