VizChat

Live chat with voice notes and photos. Support shoppers in real time to close more sales.

Shoppers often leave when they have questions about products or shipping. VizChat connects you with store visitors in real time through an on-store live chat. Customers and support staff can exchange text messages, product photos, and voice notes. Your team can manage conversations together from a single inbox inside your Shopify admin. Providing fast, helpful answers helps resolve buyer questions, build customer trust, and turn browsing visitors into buyers.

• Chat with shoppers in real time across any page of your online store
• Send and receive voice notes and product photos directly in conversations
• Manage all conversations and assign chats to team members in one inbox
• Set up instant welcome messages and canned replies for faster support
• Customize the chat widget colors, position, and icons to match your brand