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Volumental is one of the most practical FitTech additions available for online footwear merchants. By transforming a smartphone camera into a 3D scanner, it solves a fundamental pain point in footwear e-commerce: giving customers confidence in their fit before they hit "buy."
Thank you for the thoughtful review. We are glad to help your shoppers make more informed fit decisions online.
This has been a game changer for us! Easy to install and great tool for my customers to use in order to help reduce the number of exchanges we get. Will be even better when they can use the data gathered to then recommend the shoe size from our sizing chart.
Would highly recommend for all online footwear stores!
Thank you for the review and recommendation. You identified the next step clearly. We are preparing a feature that will let merchants upload their own size charts so shoppers can receive a size recommendation based on their foot measurements. We will share more when it is available.
Love the interface and ease of use for the customer - easy to scan, easy to get results. The big unlock is linking scan data to our product catalog so customers can get sized perfectly - the Volumental team have been great working on this with us. Which when done will make this an easy 6 star app.
Thanks for the thoughtful review and for working with us. The next release will let merchants upload their own size charts so shoppers can receive recommendations from those charts. This is the first step toward the catalog connection you described. We look forward to earning that sixth star.
Measures customers foot size, but doesn't allow to recommend them a shoe size from our store. The size recommendation is the key part of the process - once that is in it would be great but at the moment it just takes the customers half way there and we still get the same questions from customers... "my measurements are xxx, what size should I order?"
Thanks for the direct feedback. You are right that measurements alone can leave shoppers with another decision to make. We are preparing a feature that will let merchants upload their own size charts and give shoppers recommendations based on those charts. It is designed to close the gap you described.
Super awesome app! Has made customer service 100 times easier and couldn't be happier. 10/10
Thank you! Great to hear the app is making customer service easier for your team.
