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Get warranty claims out of your inbox. Customers register and claim online; you resolve in clicks.
Warranty requests lost in email, missing photos, and no quick way to check cover? MiMi puts it all in one place. Orders register themselves once paid or fulfilled, so customers never have to register by hand. Claims arrive complete, on forms you design, with photos, videos and serial numbers, even 20 items in one B2B claim. Repair, replace or refund each item, and customers get email updates automatically. Turn expiring cover into new sales with extended warranty plans.
- Warranties auto-register from paid or fulfilled orders, no customer effort
- Claim forms you design: photos, videos, serial numbers and your own questions
- B2B-ready: claim 20 items at once, then repair, replace or refund each one
- Send replacements as Shopify draft orders and update customers by email
- Earn more: sell extended warranty plans and remind customers before cover ends
Languages
English, French, German, Japanese, Chinese (Simplified), Italian, Dutch, Spanish, Portuguese (Brazil), Portuguese (Portugal), and Polish
Works with
- Shopify Flow
- Shopify Admin
- claims tracking
- product registration
- registration
- warranty
Categories
Coverage type
Reviews (2)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We finally find something we want and have very flexible registration, and claim form. Support is very helpful and had add on features we need. Great work and keep it up!!!!
Thanks for such a kind words 😊
best app
Thank you for your review Benjamin
Support
App support provided by MiMi.
Resources
Launched
September 8, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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View products
Products, collections
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Edit orders
All order history for the last 60 days, draft orders
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