Warranty Registration | Profit

Support doesn't respond for 6 weeks now. We've emailed them 4 times without any reply back. There's no way to edit drop down features with Yes No options on your own so you have to use support.

The support team promptly answered my questions and helped me get a database of registered customers. Thanks Jon and Rick!

Rick was super helpful and super quick responding to the inquiries and customizing the fields! This is just the app that I needed for registration and upselling! Highly recommend it.

app isnt working, no response from support in days, just did a big show and lots of people are trying to register
ugh.

Works great for us, and was simple to implement. Their support is very helpful and very responsive!

Didn't work. Long response times. If you only do one thing, be good at it. This is a warranty registration page, not rocket science. I use many Shopify plugins effortlessly and their simplicity and efficiency is what makes Shopify great. This app has none of that.

I reported a bug on their form on the mobile version. I received a courtesy response but it's been 9 days and issue is not resolved. And now I have no response from them.

Update 3/31/22: They updated their system and contacted us. Their support has reached out to us a few times to make sure we are good. I have upgraded them to 4 stars. UPDATE 02-07-2022: We have made several attempts to reach them with their support email in the past week with NO Responses. We have an issue with their platform and can't get any support to resolve it. We are using this app for our Warranty requirements and it works great for us. Customer support is excellent which quick responses.

We have this app on 4 sites, couldn't be happier with how it works. You can simply search "warranty Registrants' under customers and bingo, all customers who have registered their warranties will appear. Great service for a consumer electronic company like us. Also Michael is very friendly always happy to help. I hear he has some plans for some other features, so I'm excited to see more from these guys. Thanks again

Great product, great customer service. This is exactly what i want and is definitely user friendly. Rick in customer support helped us with adding fields and making sure the products work perfect! Love it and will be adding this feature to my 2nd website. Definitely recommend!