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This is the perfect app for automating the entire process of notifying your customers when a product they’ve been waiting for is back in stock. It’s super easy to customize the layout & emails from the dashboard, and the developers are extremely helpful with setting it up so it fits your theme and have always responded in a timely manner to any questions/concerns. Highly recommended!
- CaliConnected.com
I can't talk up this app up enough, and especially the Support Team. Great support, top notch! Highly recommend. We have changed themes a few times, and along the way, they have always been there to update what needs to be changed, and even did something for us that they don't show that's possible in the app! Great company, and the sales from this app is noticeable. Thank you guys for always being there.
We had some initial trouble getting the app to work due to some compatibility issues with the theme we were using, but the development team was very responsive and extraordinary in making the necessary adjustments to make it work! The dashboard gives you a control tower view of all of the stock alerts that customers have requested. The app also provides a wonderful new data source of where we should focusing our efforts!
Easy set up and amazing customer service. I was a little worried when I saw some of the things I wanted didn't seem to be out of the box. But the support team literally had all my requests answered in only a few hours (including changing font sizes, integrating with Klaviyo, and setting a threshold for sending alerts). It's been on my site for 24 hours and I have already collected 23 new customer emails! Super happy so far.
Gopinath from their support team really went above and beyond to help me integrate this into my store. I had several questions and when I reached out to them I was only an hour into my free trial; that made absolutely no difference to them and they treated me like a paying customer. Top rate support and I have no doubt they'll be there for me if there are any other issues. I will definitely convert to a paid plan after this trial is over.
after installing the app, i've noticed it was not working for my theme, so i've emailed Swym Support team, almost immediately Thirumagal responded to my email. after taking a short video to show them the issue, the very next day the app is working for my online store. Now i can see which are the products that are OOS & has a high demand on my site, we would order more in the future. those that are OOS & no demand, we know there is no point restocking again.
This app has been really great for us in capturing emails, data on products that are arriving soon to help us identify the demand for a specific product or size. We've also found that best-selling products that have come back through returns are selling immediately because of the back-in-stock notifications. The team are really helpful with any custom changes or help that we need for custom development - would highly recommend purely from the great support.
Very impressed ..There were a couple of glitches in getting it to work exactly how i needed it to and contacted the help centre .. I have been amazed at how attentive these guys are in helping sort any/all issues and customising the whole package to my exact needs, even offering to link it to my ESP free of charge and always coming back with progress reports ... I now have a perfectly working feature to add to our site that my customers just LOVE .. Thank you Krishnan you are a superstar ..
This app was easy to install and for someone with no experience building a website, that was huge. It is easy to modify features and the app overall looks great. Customer support is terrific. When asking questions about another app by this developer (Wishlist Plus), the agent found a small glitch on THAT app and adjusted it before I even knew it needed attention! Now THAT'S service! Really glad I found this developer group. Know my customers will love both products. Thank you Swym Support!
We chose this app to allow our customers to sign up for notification if they aren't ready to pre-order the item they like. Our wait times can be long for pre-order items, so it's often more interesting for customers to sign up for that notification and for us to download the report and order those items.
This configuration was not available by default, so Suman at Swym helped us configure it. We've just lanched the store with the app and hope our customers will use it to help us better serve them.
Works nicely
Great support