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I used this app with the Atlantic Shopify theme. They were able to write a customized app setting so we could enable the "email me when back in stock" button without having to use the "continue selling when out of stock" feature turned on. They were very quick to respond and fixed the problem perfectly.
Envoi des e-mails extrêmement long et parfois on ne sait même pas si cela a été envoyé...
De plus, c'est dommage de devoir payé pour avoir l'application dans sa langue maternelle.
On est également sans cesse alerter par e-mail pour passer au forfait au dessus.
Point positif : Service client rapide et clair.
Merci pour votre avis. Nous avons vérifié notre système et il semble que vous bénéficiez de notre forfait GRATUIT. Le plan GRATUIT vous donne la possibilité de déclencher les e-mails d'alerte à partir de notre tableau de bord à la demande, et nos rapports sont mis à jour avec l'état des e-mails après leur envoi.
Le plan GRATUIT comprend également un quota d'utilisation limité. Lorsque les commerçants approchent de leur quota, nous envoyons des e-mails d'alerte vous informant que vous vous rapprochez de votre quota pour vous assurer que l'application ne soit pas désactivée - afin que vos clients ne soient pas touchés.
Quant à la prise en charge de l'application en français, cela implique un travail manuel supplémentaire de notre côté et c'est pourquoi il n'est disponible que sur nos plans payants.
Merci d'avoir essayé l'application, et je suis désolée qu'elle n'ait pas fonctionné pour vous. Prenez soin de vous et restez en sécurité.
Blown away by their willingness to assist and really just going above and beyond to help us make things work the way we want it to! Would highly recommend using Swym "In Stock Alerts", and if they're consistently this amazing with their other apps then I would say it's a no brainer! They have been outstanding!
I installed the app and used it for a couple of days now and I am very happy with the results.
When installing the app I needed a small tweak on the positioning of the pop up in my store and in less than 45min from writing to their customer service the developer wrote back with already a solution complemented.
Fantastic app, I’ve been using it for years in my original store and just recently added it to my second website. If I have any issues at all, when I send an email, I get a response back in a ridiculously fast amount of time, even during this crazy pandemic, which I’m very impressed by. Would definitely recommend!
This app is perfect for add to waitlist for out of stock products! The integration onto my shopify store was seamless and quick and easy. Customer service helped me as soon as I messaged them and quickly helped me add a button and fixed everything for me. I highly recommend this app over the other apps for waitlist.
This app helps with collecting emails when your items are out of stock, and automatically sends reminder emails the minute it is back in stock. The only reason it doesn't get 5 stars is that you cannot modify the layout and feel of the app, however the support team would help you with that in a jif. Not bad overall.
We used this app to keep track of customers who want products that are sold out so that we can know how many to produce. Additionally this app lets us track emails of our clients and then reach out to them directly about product inventory status! The support team is also really nice and helpful when we had some questions.
Very easy to use and set up the app. They also did some minor custom changes to our widget that helped with aesthetics at no charge!
It would be nice to be able to provide the option to customers if they would like to opt into our marketing emails or just receive back-in-stock emails.
Always quick to respond on live chat!
Excellent app, clean and simple look and very effective once a product is back in stock for gaining a customer.
We had an issue with app integration upon switching themes, this was rectified by Krishnan in under 24 hours and the app is now working perfectly.
We can't fault Swym here and recommend this app highly.
Thank you