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La aplicación es muy buena y el retorno en ventas se ve reflejado claramente en las cifras.
Tuvimos alguna incidencia con la actualización de Shopify que el equipo de soporte de esta aplicación nos ayudó rápidamente a solucionar, por lo que estamos muy satisfechos con la asistencia que nos han prestado.
100% recomendable para cualquier ecommerce.
It was a pretty good app, but now it's paid only. The entry level plan costs almost as much as Shopify itself.
I recommend! Excellent customer service. The team responded quickly whenever I needed help setting up the integration.
great app and great support
It works perfectly and they answer really quickly when you need help.
Excellent experience:)) Super happy with the service received from Anudeep, a member of the team! Really recommend you to use this app!
Muy buena atención al cliente y capacidad resolutiva. Tenía un inconveniente que no podía resolver, no solo me respondieron rápidamente sino que también me ayudaron haciéndolos ellos mismos.
Update: This issue seems to finally be resolved (within a few hours of posting a review). Once we've had a chance to test it in a real-case scenario with a multi-sku restock we will update our review.
We've been using this app for several years. It has been great...until recently. For some reason the app now requires a wait of several hours before the inventory numbers sync and "stick" between Shopify and the app's system and results in the BIS alerts not being sent when triggered manually. This causes multiple issues and prevents us from really using the app (that we are paying a pretty hefty fee for!) to its full potential. It makes it extremely difficult to time promotions, etc that are related to restock events. We have been in contact with the developers about this issue for the last 6 weeks. They have finally acknowledged that the issue exists, but have still not been able to resolve it. We've spent countless hours trying to get to the bottom of the issue and create work-arounds for a service we're paying the app to do. If they are not able to resolve soon we will be exploring other options.
More than 5k people signed up for restock alerts, the app didn't send a single email... nothing to add.
This app has worked very well for us and has led to many sales when an item comes back in stock. Their support team is very responsive if an issue ever arises.
This app worked well for me. It did everything I wanted it to. Adding the "Notify Me" button to my products was simple. My only criticism is that the interface to get reports or to make changes to notifications is clunky and not user-friendly. It took an hour on their chat to get a notification message updated. Other than that, everything works great.