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First and foremost, I want to start by saying that I highly rate Swym Back in Stock Alerts app. It does exactly what it has been designed to do. I had been using the app for some time with no issues whatsoever.
I recently upgraded the theme and when I went to make the necessary changes to get the app back up and running again, I had some minor issues. I had to contact tech support to get it resolved. I can’t honestly fault them. Very helpful and went beyond my expectations when I asked for further help so I could customise how the app integrated with my website.
All in all, 5 star all around. Thank you very much! www.absolute360.co.uk
Srihari and the team were able to resolve the issue efficiently and provided outstanding support throughout the process. Their assistance was greatly appreciated, and it’s reassuring to know that we’ll be in safe hands should any future issues arise.
Amazing Support Experience with Vijaya
I had some confusion around our Back in Stock setup, and Vijaya went above and beyond to help me. She quickly identified the issue, explained it in a very clear way, and guided me step by step until everything was resolved. She even reassured me on how to manage old app code and made sure our new Swym button was set up correctly.
Her patience, clear communication, and deep product knowledge really stood out. Thanks to her, we now have full confidence in our setup. Excellent support — thank you, Vijaya!
I love the app and also on the way to download the wishlist app as well. Customer Service is definitely one of a kind, very fast, quick and easy to work with. Love the App and Team!!!!!!!!!
Great app, customer support is responsive to questions. Overall we have been happy with it!
I recommend! Excellent customer service. The team responded quickly whenever I needed help setting up the integration.
The Swym team is absolutely amazing and super attentive! They helped us set up the SMS back-in-stock alerts when we were running into a glitch with our SMS provider. Top notch work!
Good app, customisation is limited but the support team is great on helping making adjustments if needed.
It works; a couple of customers have used the back-in-stock notification already.
I couldn't get the stock button on to our store, so I logged a request, which was sorted within a couple of days.
Great customer service and app so far.
Amazing support and the app has been a real game changer for us :)