Weav: AI Helpdesk & Chatbot
- Pricing
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From $39/month. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Weav
Featured images gallery
AI chatbot trained on your online store. Help buyers find products and get customer support.
Weav connects Shopify stores to an AI shopping and support assistant on your storefront. Agents sync to your product catalog, store policies, and live order data to answer pre-sales questions in real time across chat, email, and WhatsApp. Post-purchase, agents answer order questions, update shipping addresses, and edit item quantities before fulfillment. When a conversation needs a person, agents hand off to your team in the Weav helpdesk with full context and order details attached.
- AI chatbot on your storefront for pre and post purchase questions
- An AI Agent handles verified order lookups, tracking, and order changes
- Escalates any conversation to your team with full context and order details
- Unified helpdesk for live chat, email, and WhatsApp conversations
- Customer support in 100+ languages
Languages
English
Works with
- Custom API's
- Framer
- Google Drive
- Stripe
Categories
Real-time messaging
Automated responses
Customization
Pricing
Choose the plan that best fits your business.
Plus
$39 / month
Features
- 500 AI messages per month
- 2 teammates
- 2 custom emails
- 5 AI actions
- Basic helpdesk
14-day free trial
Pro
$149 / month
Features
- 5,000 AI messages per month
- 3 teammates
- 3 custom emails
- 10 AI actions
- Advanced helpdesk
- Standard integrations
14-day free trial
Max
$449 / month
Features
- 20,000 AI messages per month
- 5 teammates
- 5 custom emails
- 25 AI actions
- Customizable helpdesk
- Scheduled agent retraining
- Advanced integrations
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Weav.
Resources
Launched
July 7, 2026 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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View products
Inventory, products, collections
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Edit orders
All order history for the last 60 days, order edits
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Edit Online Store
Online Store pages, Online Store script tags
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