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One of the best App for automatic translation. Customer support (especially Fanny) very helpful, fast and effective.
I was hesitating between several translation options, but during my exploration 1 company stood out above all the rest. The quick, efficient, and thorough communication provided by Alexis at Weglot made my decision easy. Alexis provided troubleshooting and tailored guidelines that walked me through and allowed me to overcome the obstacles that I was facing during set-up process due to an outdated Macbook. Weglot has been a thoroughly positive experience, and I strongly recommend them!
Had my wish list fulfilled in handling model names to be excluded from translation and few other tailored translations. Concise and replied on the same day, thank you Alexis.
I really like this app because the translations that it makes are very good. Also the customer service is excellent (especially Fanny).
20 bucks a month for that is pure scam. The app is full of bugs, it changes things you already corrected, the glossary isn't working properly. I've spent a lot of time of my translation due to this bad app and I'm not even done. And, there are also some pages that are only partly translated. This is such a useless mess!
Hello,
As a reputable company with over 50k users, we place zero interest in trying to scam any of our users. We would be happy to help you out as I see you had not reached out to support concerning any of your issues. To date, we do not have any bugs present, Weglot does not change things you have corrected so I would be happy to explain how it works.
We do have to mention that writing us messages like: "tell the sales b*** that wrote me on Facebook about my review that she'd better go to hell!" is not constructive at all for us to help you. We just want other users to see that although we wished to help you, you continued to insult us.
Best of luck and we hope everything works out for you.
Fast answer and resolved my problem in no time. Very reliable and friendly service. Mark answer our emails very quickly with the correct response to our problem. Weglot is a great team for any business looking for a professional translator.
Great App and very quick support. Pays for itself. Highly recommended. Many thanks from dromarti.com
At first it felt like a really big project to translate my whole site but with the Visual Editor it was super easy. There were some things I needed help with and I can honestly say that the support from Guillaume is the best support I have ever received from an app developer. He literally responded within 1 hour of me reaching out with the problem already solved. 10/10.
UPDATE: Just received world class customer experience once again and got help with custom css coding to adjust the language switcher to my theme. 10/10 as always!
UPDATE2: Once again, THANK you for the support! Been using Weglot for almost 3 years now.
Un super service client ! Je recommande très très vivement, app super simple d'utilisation et très pratique.
I decided to update my negative review after the negative experience i had with one of Weglot support member. The matter was addressed by the management who reach out to me within 24h in friendly polite way, My technical problem (excluding content from being auto translate) still exist but I hope Weglot will be able to solve it.
