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Weglot is just great for translating our shopify shop. Even better is the support team - really fast and helpful responses for any issues. Clear recommendation.
Honesly, the app is a pretty great tool, even though it does have some issues, obviously. What isnt so obvious though, is their technical support team! they do wonders and deserve all the praises. We ran into many problems with Weglot's service in terms of technicallities and translations. However, every time was professionally and thoroughly handeled by the great IT team, especially Alexis - who was a HUGE help and always responded with grace and willingness to get the issues resolved (no matter how many ping-pong emails were involvled) .
This is not taken for granted, and I really am happy to know that Weglot has these awesome people in the backstage of IT doing these wonders! God bless you guys! Alexis, this goes out to you the most ! :) have a wonderful day
I do not recommend the use of this app. It has misconfigured the details of the products and now the invoices do not come out right and the support has been unable to solve it. Pretty bad support.
Service answers very fast and is very helpful, but there are also a lot of self help options if you have a problem with certain things
Hands down one of the best apps we have. 10 points for ease of use and design. 10 points from their customer service (especially Baptiste). We downloaded the app to and easily began fine tuning the automatically translated text. We needed help getting the app to witch the main drop down menu and some other dynamic elements. Once we messaged the support team, we were contacted by Baptiste with everything was fixed before hand! So the emails we wrote back to Baptiste were just thank you emails for helping us out (no need to go back and forth to fix our request). Superb service!
The staff have been extremely responsive and helpful in guiding me through working out different issues! Sometimes there might be some coding issues (as we all know Shopify is a bit complicated), but they are always willing to provide different alternatives :)
The app is definetely the best option for automatic translate. I used it to translate our website in one more language. The customers support was amazing and they respond and help in every problem faced or queries.
Overall we are very happy with Weglot since it translates everything well. But one major downside is, that it is not well integrated in Shopify Markets and Shopify Languages. It is basically it's own layer which is not fully and deeply integrated into the Shopify system.
3Jahre Nutzererfahrung, 3 Years User expereince.
[Englisch translation below.] .
Ich habe Weglot 3 Jahre lang benutzt, es ist ein eher zuverlässiges Tool, ABER die Preisgestaltung und der Benutzerfreundlichkeit beim Übersetzen haben mich dazu gebracht es wieder zu deinstallieren.
Damit du verstehst wie die Wörter berechnet werden: JEDES Wort welches übersetzt werden soll wird gezählt. JEDES. Also wenn du eine Produktbeschreibung mit 500 Wörtern hast, und 100 Produkte, hast du schon 50.000 Wörter. Es ist egal ob es immer wieder die gleichen Wörter sind.
Es wird je Produkt wieder neu angefangen zu zählen.
Hinzu kommen alle Wörter des Systems (Kategorie Namen, Tags, Produktnamen, etc)
Dann gibt es die Einstellung dass AUTOMATISCH ein Upgrade gemacht wird wenn du Wörter überschreitest. Da war ich böse überrascht als ich eine Abbuchung auf der Kreditkarte fand. Diese Einstellung muss man selber abwählen.
Meine letzter Plan war der Pro Plan mit $490/ Jahr, mit dem Hinzufügen einer weiteren Sprache wäre ich in den Advanced plan gekommen, mit $1990 / Jahr - was absolut nicht in relation steht.
Deshalb erfolgte die Deinstalltion.
ENGLISH REVIEW.
ENGLISH REVIEW.
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I've been using Weglot for 3 years, it's a rather reliable tool BUT the pricing and ease of use in translating made me uninstall it again.
So that you understand how the words are calculated: EVERY word that is to be translated is counted. EVERY. So if you have a 500-word product description, and 100 products, you already have 50,000 words. It doesn't matter if it's the same words over and over again.
Counting begins again for each product.
In addition, there are all the words of the system (category names, tags, product names, etc.)
Then there is the setting to AUTOMATICALLY upgrade when you exceed words. I was nasty surprised when I found a debit on the credit card. You have to deselect this setting yourself.
My last plan was the Pro plan at $490/year, adding another language would have put me on the Advanced plan at $1990/year - which is totally unrelated.
That's why it was uninstalled.
Great app and fantastic support. The support and customer service is awesome. I totally recommend! 5*