Weglot: AI Translation & SEO

support is super helpful, they will fix everything you need or can't do for you. thank you for your time

Easy product and quality seem to be good. Great customer service too with a speedy response. Whilst integration might take a bit longer than normal apps it's worth it for the quality.

This automatic translation tool keeps impressing me every now and then. I realized one app texts were not automatically translated, because its content was dynamically generated, so I emailed Weglot support (no need to create tickets, just a straight forward, 1-minute email) explaining the case and, within minutes, they provided me the link with instructions on how to gather texts and have them automatically translated (just by copy-pasting the CSS class into a section for dynamically generated content). I wish you had 6-star ratings...

Fantastic customer service. I needed help and the turnaround time was really good. Very professional company. Baptiste was a great help!

Great support team! They are very responsive and go the extra length to help out. I am very happy with them.

Weglot Cons, found with my experience:
- for 3 languages ​​with url slug you need the advanced plan and the cost is $ 2,400 / year (higher price than the competition)
- payment only by credit card, paypal or other services are not accepted
- unmanageable language change customization (does not work on mobile, impossible to change the structure, but only part of the CSS can be changed)
- dynamic content not translated correctly (if you have an infinite scroll it won't work for you)
- really bad language rendering times
- in the cost of translations they also charge the internal pages of shopify, such as cart, account, etc .. it seems that the locales used by shopify are not taken into consideration and recommend deleting them
- completely wrong translations (API service mandatory and useless if it doesn't translate correctly)
- unable to delete the css provided (the language switch stops working)
- performance dropped from 60 points to 48 points after installing and configuring this app (very little optimization)
- contents translated only and exclusively through ajax from the html code
- to translate invoices or other things in the store you need to install external apps recommended by them which significantly increase the monthly costs

This is my second or third interaction with Weglot support team and I am very satisfied. They helped me very efficiently and quickly. Many thanks!

We used this app for one of our clients and it's very straightforward and well working, the best thing is the support. Guillaume is available for clarifications and help and you get prompt responses! Highly recommended

I am copy-pasting a response by Customer Service that should save you from installing this app: "We are open Monday - Friday 9 am to 6 pm (Paris Time).
Please avoid sending a follow-up email until you have heard from us as this will push your request to the back of our queue." So now I am left for one weekend with a store (in the translated languages) that has a glitch that makes the prices disappear! Other than that, the app is user-friendly but gets translations wrong for super basic things like for standard pages titled "About" and "Home"... in common languages as German and French!

Awesome app, would recommend for sure. Great support and translations. I use this for multiple stores.