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This app is simply amazing. The automatic translations are incredibly accurate and natural sounding. The support is super responsive and skilled. A must have app for anybody how wants to sell globally. Just upgraded to the Pro plan - it's worth the money!
Great app that makes the job to translate the site very easy. If any trouble you will get great support, thanks Christophe for the support.
Very easy to install and use. Customer service when I needed some assistance was terrific.
Would recommend to anyone
Great product and customer support! Easy to use and free version is enough for starters. I recommend it!
Even I have uninstall the app, the button (which is not functional anymore) still keep appearing on the website, don't know how to get rid of it!
We are sad to see a 1-star rating as we can easily help you remove the button or you can do it yourself with this doc:
https://support.weglot.com/article/127-shopify-troubleshooting-deleted-weglot-app-but-weglot-button-remains-on-website
We are just an email away if you need us!
I am not happy with the app for many reasons. I think it is not worth the price. The costumer service is a bit rude...
Hi there IAIOS,
After reviewing the exchanges with the support team, we are surprised as we extensively helped out to help you understand any questions you had about Weglot. We always love to help our users and did not see a negative exchange within our team. We'd be happy to see if we can help you solve the issues you have. You can always reach us at support@weglot.com
The translations are probably fine, but be very careful with installing this app.
After installing I expected the standard Shopify app behaviour where the user is given a chance to study and configure and understand the app before promoting it to production. This was not the case for this app, as after installing it helpfully told me that the translations where now live on my store and some button was now appearing on the website. I tried to set the translations to private but it had no effect on the live store. I tried hiding the button but it had only options to select a corner for it to display. This app only has one setting: Live.
So I did what I felt was the obvious thing when your store is unexpectedly injected with code you don't have control over: I immediately uninstalled the app. I figured that I'd just move on to the next candidate and that would be the end of it.
However, the developer then asked me for my reasons for uninstalling, and when I gave them my reasons I was then helpfully lectured by a customer service rep on how my reasons were wrong and I clearly didn't understand how great their product is. I do have to thank them though, for inspiring me to leave a review.
(I expect a developer response below explaining how everything I said was wrong, and that's fine.)
(Edit: Yep, as expected.)
Hi Lulla Doll,
We are so sorry you are having issues but we have previously let you know you can have Weglot on Private mode if you do not want to be live. The code injected is the same as any other app and is needed in order for the app to be functional.
After reviewing your interaction with the support team, you were not lectured. Your final response to us was and I quote:
"Not upset at all actually, and hadn't planned to answer at all but then Max asked for my feedback. I guess I was wrong as you have so helpfully explained to me. Many apologies for the bad feedback."
We know Weglot is not for anyone and we have just tried to help you from the start. We wish you the best.
So far so good! Easy app to install and use. Used it to have our english site translated to greek language (most sections manually). Love the visual editor, although not everything can be translated (e.g. cart and payment pages etc.). With little customizations in the Shopify language section, you can have a nice overall solution. Already used customer support -contacted by Guillaume- and I am quite pleased from the quick response and solution to my problems. Recommended.
Weglot is an amazing app and the support is outstanding! Appreciate you guys a lot! You have saved a lot of time & effort for our translations!
Brilliant app, amazing helpdesk and support. Would definitely recommend especially for smaller team that have no time, resources or manpower to have pages translated in a number of target languages.
