Weglot: AI Translation & SEO

Since I am not a technical person, I didn’t know how to perform the system updates. Although I was generally satisfied with Weglot’s translation service, I was almost going to cancel the system since I got stuck with error messages. However, thanks to the clear instructions from Nahomy at the help desk, which I could easily understand, I was able to make all the updates and get it working smoothly. It’s great to have a good working system, but receiving fast and needs-based technical support... that’s amazing! Thank to Weglot and Nahomy in person:)

I will be honest and say that, in the beginning, I found this app quite complicated and kept going back to more simple apps from competitors only to get massively frustrated by their lack of functionality. So, in the end, I took some time to read the massive amount of documentation that Weglot provide (including videos) and bring myself up to speed and I have not been disappointed - this app is the only one on the market that has such capabilities (trust me, I tried them all). And then, when I am unable to proceed (due to my own limited skills) the support team are just outstanding - quick and so helpful, I really haven't had an experience like this. My store is now totally translated into EN, FR and NL perfectly - thanks, Weglot.

This is the best localization app we have found so far. We've been using it for nearly a year and are quite happy with the result.
The support is superfast and helpful, which is I think the key element of the success.
We will stick to weglot when we localize the next language for sure.

I recently had an excellent experience with Weglot, particularly with Guillaume from their support team. As the Sr. Manager of Digital Marketing at Tupperware, I was tasked with transitioning our translation projects to a new admin, and Guillaume's support made the process seamless. He provided clear guidance on subscription transfers and quickly processed refunds, ensuring everything went smoothly. His responsiveness and expertise were invaluable, making it clear that Weglot is not only about great technology but also exceptional customer service. I highly recommend Weglot to anyone looking for a reliable Shopify translation app!

Il s'agit de notre deuxième boutique Shopify avec laquelle nous utilisons Weglot ! Parfait pour nous car ils sont francophones !

Le support est très efficace et rapide, de plus l'application est un gain de temps incroyable car tout est très intuitif !

Super support, kümmert sich Kompetent um alle Angelegenheiten und App funktioniert einwandfrei. Nur die übersetzten Wörter reichen leider bei uns nicht aus und ich muss auf große Pläne umschwenken.

Don't install this app, super expensive, and also I have deleted it and it still on my site.

CAUTION: WILL LEAVE CODE AFTER UNINSTALLING!!!

Weglot was also recommanded by other app-developers for our Shop and I realized that it is definitely a real good, comfortable and very fast app for translations. Also very important the controle and handling with translations is very easy. As I am not familiar with Shopify and Hosting/DNS-Records I had an issue with DNS-Recordings on my side. Thankfully the great and friendly support by Nahomy and Team helped me and solved it immediately. Thanks a lot!

WORST EXPERIENCE EVER. SO MUCH DAMAGE ON MY STORE AND INCOME LOSS!!!

They don’t take any accountability for the mess they make.

My website is down already for 7 days!! I am receiving an error because they messed up my DNS completely and now globally my website is down. I contacted my domain name provider and Shopify and they did everything they could and all settings are correct, but Weglot still holds some kind of access to my website which causes the error even though I deleted everything and completely uninstalled and removed my profile with them.

They don’t take any responsibility and just say it’s not their fault and I need to resolve with Shopify. IT IS 10000% THEIR FAULT and Shopify is also at a loss and can’t do anything further except determine wether they should still allow Weglot on their App Store! As soon as I untoggled the option for Weglot to use subdirectories my website was down and nothing has brought it back yet. They still have not resolved it to this day and every day goes by with us losing a lot of money.

This is the best language translator app! You have the option to do automatic translation and then fine tune small details if necessary.

It is also possible to add subdomains and subdirectories which is amazing for SEO and I noticed an increase in international traffic since I applied that feature.

I had an issue with translating something that was in javascript on my site and I messaged Corentin and he helped me right away. He knew exaclty what I needed and made the change. I had a second change that I needed later that day and it was done within 10 minutes!

So not only do I recommend this app for it's features but also for the customer support which is incredible!