Rezensionen (826)
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We are using weglot for our translation for already 1 year. It is really efficient, reliable and easy to use. Thumb up !! :)
2 years later, the same pro active follow-up and help from Weglot team.
The app caused a bug whereby clients were not able to add to cart their products. Every time a customer selected a product to the cart, it said the cart is EMPTY. The support team was hard to reach, arrogant and took weeks to fix it and did not FIX a thing. Had to DELETE the app. BEWARE!
Hello,
We are sorry to hear you did not have a good experience with Weglot. After taking a look at your email interaction with the support team, they went above and beyond in trying to find a solution and help you. We tend to respond within 1 business day which is quite quick for a support inquiry. In terms of fixing the issue, it is easy to assume a developer can create a fix quickly but unfortunately, fixes require extensive time and research. We also refunded you the last two months you paid. Was there something else we missed?
I love using weglot to translate my website, the app is really easy to use and the customer service is top notch! They even helped me enter the coding needed to update their app! Recommend to anyone needing to translate in any language and doesn't want to break their heads figuring out how to use a new app.
Love the app & the service! Crazy fast and very customer focussed! We have been using the app for quite some time now. It really helped to attract more customers from all kinds of nations.
We have been using Weglot for over a year now and we are satisfied with the service. They are always very responsive and professional. The service helps our business tremendously!
We use this app and the customer service is really great! I definitely recommend it for your online shop.
Très satisfaite de l'application et surtout sur support ! Merci Guillaume pour votre aide précieuse :)
We really like to use weglot, it's easy and ludique. And the follow if any problems is really good and helpful! I recommend!
We have tried different translation apps and it is the best solution and they have a very good support team.
in fact I'd rate negative -5 star. Do not use this app. they will upgrade you a higher plan without your permission. I have been charged for extra 30euro for more than a year without my permission.
Hi Little Bae,
We are sincerely sorry about the negative experience you encountered.
I am so sorry but we couldn't find an upgrade done on our part but rest assured we refunded you and made sure the account is closed so this will not happen in the future.
Happy Holidays!
