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Die App ist beinahe perfekt für unsere Ansprüche. Ein paar Kleinigkeiten sind etwas umständlich umzusetzen, aber der sehr schnelle und kompetente support durch Baptiste war vorbildlich.
Great customer support with very quick respond. Also the app is very good for translation of your shop!
Wir haben Weglot einige Jahre für unseren Shop genutzt, brauchen es nun allerdings nicht mehr. Bin trotzdem total PRO App und der Kundenservice ist super.
this app doesent work for my store. it does not translate all i need and the translation wasnt good enough. so i would recommend to install another app, especially you are a pagefly user. I cant recommend this app, i got muc problems.
Dear Diamon Painting,
We are sorry to hear that you have had such a negative experience.
Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you.
Please contact us at support@weglot.com so our team can discuss your concerns in more detail.
Best,
The WEGLOT TEAM
Excellent customer service with quick response times. We run 2 Shops with 5 languages. Sometimes we prefer a different wording for our products, than the translation recommends, but it is very quick and easy for us to change to our wordings. Continue your great work
I have used the app almost 3 months now. First on the free plan and then quickly changed to the advanced plan because of some of the features I needed. I have had a look into a handful of different apps before that and Weglot seemed the most professional to me. I was not dissapointed. They have a very clear and detailed help center on their website. Our shop is not the most straightforward. We have a number of 3rd party apps and work a lot with custom pages built with templates in the customizer in the Dawn Theme. Weglot was able to translate everything that I needed. I had a lot of email exchange with the Weglot support because of some tricky things that were not translated right away like dynamic content, app content or were translated although they should not be, like hidden content. But Jeremie and especially Alexis were incredibly helpful, very fast with their reactions and always really patient. Where there was no straightforward solution, they offered workarounds and now I can say I am very happy with the result while also seeing good improvements with my search engine rankings. Thanks a lot, Weglot team and especially Alexis and Jeremie!
Really good customer service. Antoine from Weglot was very helpful, friendly and answered fast. Thanks!
The support team is very responsive. We have received help as quick as possible and the problem was solved in less than 1 day.
Great support!!! We had a small issue with some translations – Will answered and solved the problem immediately! Very good working app... THX Will!
We are so happy and it's the easiest and best translation app on the market. We faced now our first small problem and it was solved within minutes by the weblog support. Never experienced a better support before!