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Nice intuitive app, customer support is very good and looking for solutions. Manual translation enables us to use the industry specific lingo.
I used the Weglot App for Shopify to translate my online store into several languages and I was very satisfied with the results. The application is easy to use and has a wide range of languages to choose from. Additionally, I received excellent assistance from Jeremie, who helped me resolve a business issue. I am very grateful for his support and highly recommend it to anyone looking for a reliable translation application for their online store.
Good support and excellent app! The app's intuitive interface, seamless integration with Shopify, and excellent customer support make it a valuable addition to any online store
This is a very powerful app. We can offer a bilingual experience to our customers. The support team is very responsive. Highly recommended.
Ik heb meerdere apps geprobeerd, maar ben uiteindelijk super blij met Weglot. Het support team is ook geweldig. Je vragen worden snel beantwoord en voor alles is wel een oplossing.
Horrible Support. I don't know how a paid app can't have a chat feature. This is an absolute Joke. It has been over 2 weeks since i am using this PAID app and things still hasn't been solved. Now i face another issue with my feed translation. This is seriously the app which gives me the most headaches out of all apps i am using
Hi,
Thanks a lot for taking the time to write a review.
It seems that your experience with Weglot can be improved, and I'd be glad to help you improve your experience with our product.
I've analyzed further the conversation you've just had with our Support team and it seems that the undesired behavior you've experienced are due to an unfinished configuration of the subdomains.
I'd be really glad to help you further integrate the subdomain-based integration into your website if you're willing to give us another chance.
Note that Weglot also proposes a beta subdirectory-based integration that allows you to display the translations on URLs such as https://haltungshelfer.de/nl/ for instance for a Dutch translation. Do you want to give it a chance?
We'd be really glad to help you improve your user experience with our plugin.
Keep us posted,
Have a great day,
Cheers,
Customer support is great. The app works well and Guillaume helped me so much to understand its functionality.
I received super fast help with all my questions. I got an answer to everything, I was even able to change between the codes, although I had never done so before. Thank you forever Valentin
bad application, overpriced and once you hit over 1 million words, they charge you over 2000.00$ per year. On top of that, I removed the app. almost 2 years ago and still have tags and scripts that mess up my URLs and redirect to 404 dead links. Noone had the decency of reaching out to us to tell us how to uninstall the app correctly and at least mention that if you do not delete the app. many bugs will occur if USA customers log in as their IP is redirected to www.domain.com/en-us/en-us/en/us/en-us and cannot be removed so, you get broken links and we have dropped 50% of our sales becomes of them plus because of their unprofessionalism, we never knew that the site was broken.
Merci Weglot vous êtes vraiment des incompétents. A Canadian VERY unhappy customer.
Hello,
Thank you for taking the time to write a review of Shopify.
It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.
Regarding the code remaining in your admin, please be aware that once the application is uninstalled, an email has been sent to your account's referral email address telling you how to completely uninstall Weglot from your environment. I've sent you in a separate email an example of such an email.
Until recently, Shopify gives us the possibility to automatically delete the code of our application during an uninstallation, and we have already made the necessary changes within our plugin.
Would you like me to personally investigate your admin to make sure that there is no more Weglot-related code?
Please contact our team at support@weglot.com so our team members can discuss your concerns in more detail.
You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin
About the broken URLs, I don't see any active projects in your account anymore, this means that no integration seems to be active and therefore the remaining code in your admin should not have any impact on your URLs. Contacting us back at support@weglot.com, we'd be glad to make further investigations if you'd like us to.
We're remaining at your disposal for any further information,
And wish you a wonderful day,
The Weglot Team
Kevin et Jeremy sont toujours réactif pour répondre à nos besoins. Cela fait plus d'un mois que nous sommes en contact et ils ont toujours trouver des réponses. Ils sont très pédagogue, un service au top. Je recommande ++++
