Recensioni (826)
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In base alla valutazione
the app is not working properly, I have paid for Pro license and I am dissapointed with the customer support received
Hello,
Thank you for taking the time to write a review of Shopify.
We are sorry that you went through a difficult experience as you expressed in your review.
We always to provide the most efficient product and support and we'd like to take the time to investigate the undesired behavior you've faced a bit further so we can try to find a solution together
Please contact back our team at support@weglot.com so our team members can discuss your concerns in more detail.
You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin
We're remaining at your disposal for any further information,
And wish you a wonderful day,
The Weglot Team
Reliable app that offers great set of functions and very good support that are not looking for excuses but rather for solutions! We highly recommend Weglot as a reliable translation app!
WEBSITE DELETED!! DONT USE THIS! I deleted the Weglot app on my 8-figure store and my ENTIRE WEBSITE was deleted. I lost over $100K+ because of this APP. DON'T USE THIS APP! WEGLOT WILL DELETE YOUR WEBSITE
Hi,
Weglot Support here. I hope you're doing well.
First of all, thank you for taking the time to write a review on Shopify.
It seems that Weglot deleted only the project in your Weglot account. This doesn't affect your website, only the translation.
Indeed, after three months of complete inactivity with Weglot, i.e. without any API request to Weglot, the project is automatically soft-deleted as you can see in our terms by following the link below
https://www.weglot.com/terms
I've restored the project, and all your translations are findable in your project.
I've also sent you, in an email, a backup of all the translations present in your project.
Don't hesitate to contact us at support@weglot.com if you need any further information or help regarding Weglot.
Have a wonderful day,
Cheers,
Manon from Weglot provided us with exceptional service in terms of personalization, attention to detail, speed, and efficiency. While Weglot is user-friendly, Manon helped us with the final details we struggled with. Great customer service!
Poor switcher customize options and not great support.
Weglot est un outil simple et facile à mettre en place ! En cas de contact ils répondent très rapidement, ils sont efficaces et à l'écoute. Je recommande mille fois !
Very good customer service. In my opinion the best i had.
Great support, immediate skilled answers, even helped with modifications, special thanks to Corentin!
Weglot helped us to translate our website very easily. Jeremie and Antoine solved every problem quickly and very kindly.
Without any doubt, I will recommend them.
Very good app which helps us to easily translate all the content on our website. Adriana from the support team was also very kind to help with any questions we had!
