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Whatflow solved one of my biggest problems.
Other apps use API systems where order confirmation, tracking etc. go automatically, but the problem is you have to reply from PC and can only chat after customer replies.
But in Whatflow, everything works from my own WhatsApp. I can send order confirmation, tracking, call customer, chat anytime — all in one place.
It’s very smooth and easy to use. Price is also good and support is helpful.
I would honestly rate it 6/5
Really loved it.
I liked the app, easy to use and set up. The only problem I'm facing is that it sends multiple images in a single order (if the order includes multiple products). Also, no CTA options.
After using this app for around 4-5 months our WhatsApp Business account has been banned twice for using an unauthorized API. Now we've lost our main WhatsApp account and have 100's of dissatisfied customers in terms of CS.
We are deeply sorry for the severe impact and frustration this caused your store and customer support operations. Account restrictions on web-session tools were the primary reason We have rebuilt our entire service on the Official Meta WhatsApp API, which complies 100% with Meta policies and eliminates account bans. We would love the chance to help safely restore your WhatsApp operations on our new official setup with full white-glove onboarding and account credits. Please contact us directly so we can assist you
i have deleted this app 1 month ago now has charged please issue a refund
genail
horrible experience. app gets restricted if you get more orders. and mine has now stopped working. not sending confirmation msgs anymore. 0 customer support.
We sincerely apologize for the blocked messages and lack of timely support during high-volume periods. Meta frequently throttles or restricts unofficial web connections when message volume spikes. Our new store runs directly on the Official Meta WhatsApp API, designed specifically to handle high order volumes without any delivery blocks or disconnects. We have also revamped our support desk to ensure fast resolution times. Please reach out to our team so we can set you up on the stable, official solution
We are facing serious issue. It keeps disconnecting again and again, which is causing major disruption to our work. because of this, our WhatsApp number also gets temporarily banned sometimes for 1–2 days. This is creating significant problems for our business.
Please review and improve your app’s security policies and overall stability. The app should be designed in a way that complies with WhatsApp’s security guidelines to prevent these repeated bans and disconnections.
We request you to resolve this matter urgently.
Thank you for this detailed and constructive feedback, and we sincerely apologize for the disruptions to your business operations. We have acted on your request: our updated app now operates exclusively on Official Meta WhatsApp API infrastructure. This strictly adheres to Meta's security guidelines, ending repeated disconnects and temporary bans completely. Please contact our team urgently so we can priority-migrate your store to this secure platform
The app automatically disconnects from the WhatsApp phone number of our Shopify page without notice. Don't understand why that keeps happening and then we have to link it to our WhatsApp account every time.
"We apologize for the constant inconvenience of having to re-link your device. Unofficial web pairing requires continuous phone syncing, which regularly breaks. Our new app integrates directly via the Official Meta WhatsApp API— there are zero random disconnections. Please message our team so we can guide you through a quick, one-time setup on the official platform
Great experience
Our whatsapp account is diabled due to this app, and we are being charged 15$ monthly for no reason
