Whatomation‑Order Notification

Whatomation‑Order Notification

Reviews (233)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app saves time by automating WhatsApp order confirmations, status updates, and abandoned cart messages, leading to better customer responses than email and a more professional store experience. They describe setup as quick, integration smooth, and messaging reliable over many months. Many appreciate starting on a solid free plan, find pricing reasonable, and frequently praise the responsive, hands-on support team.

Edited September 14, 2026

The app is generally useful, and the support team is excellent—very cooperative and responsive, even outside regular working hours.

One concern is that the app does not use the official WhatsApp Cloud API. I believe this should be clearly mentioned in the pricing comparison or app description so businesses can make an informed decision.

For small businesses with low message volumes, it can be a cheap solution. However, there is risk of the Business WhatsApp can be blocked by meta any day because of not official WhatsApp cloud API and second issue device got disconnected after some , you need to reconnect it and manually resend messages for all orders that received during the disconnection.

Another risk , if you use automatic fulfillment in your courier app, which usually you do one time per day it fulfill many orders at once which triggers order fulfillment messages like 50 at one time which trigger your device disconnection , messages get failed and expose risk of your business WhatsApp number blockage as sending bulk messages from unofficial API always have blocking risk .

To Minimize the risk you have to disable auto fulfillment in your courier app fulfill manually so at one time 2-3 messages shall be sent.

Overall, I think the app works fine for small order volumes and few messages 2-3 at one time.

The support team is definitely one of its strongest points.

KOREAN SKINCARE PAKISTAN
Pakistan
18 days using the app
August 23, 2026

Whatomation – Order Notification has been a magnificent addition to our Shopify store. It significantly reduced the headache of manually contacting customers at different stages of their orders and made our communication much more organized and professional.

It saves us time, keeps customers better informed, and has become an essential part of our daily operations. The app is practical, reliable, easy to use, and the support has been excellent.

You can clearly see why it earned the Built for Shopify badge.

Highly recommended for any Shopify merchant looking to automate order notifications and reduce manual follow-up.

PulseScrubs UAE
United Arab Emirates
3 months using the app
July 15, 2026

Whatomation has improved our customer communication and daily operations. The app performs smoothly, and the support team is always available when needed.

Du Jour Official
Pakistan
16 days using the app
June 30, 2026

I have tried this app and I am satisfied. I also tried other whatsapp confirmation apps but this one is working fine and messages send to customers on time and helping me to manage orders easily, Customer support is also very good if you face any issues then they will help you in a google meeting to setup app settings..

NUE
Pakistan
6 days using the app
June 22, 2026

Delighted, I was using another order confirmation app for months but faced multiple issues and most importantly useless customer support. I have installed Whatomation and it's perfect. Thanks to the Kamran who has guided each and every thing professionally and in an honest manner.Super satisfied with the service and will also use KYC app soon.

Genuine Maal
Pakistan
About 4 hours using the app
October 13, 2026

A great automation app with excellent support. Easy setup, smooth performance, and a responsive team that is always ready to help.

love and peanut
Pakistan
7 months using the app
October 12, 2026

Excellent service. Very responsive team.

Bloom Beauty
Pakistan
3 months using the app
October 12, 2026

Support Chat is very quick and provide easy and comfortable guidance.

Pel.home
Egypt
6 days using the app
October 9, 2026

App estupenda!! increïble servicio tecnico!! ayuda rapida para configurar la app!!

Pastelería Natural La Luciérnaga
Spain
3 months using the app
September 17, 2026

A great automation app with excellent support. Easy setup, smooth performance, and a responsive team that is always ready to help.

SOLES.PK
Pakistan
3 months using the app