Zoko WhatsApp Marketing & Chat
- Pricing
-
From $49.99/month. Free trial available.
- Rating
- 4.9 (461)
- Developer
- Bourbon Science Inc.
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WhatsApp marketing automation for D2C: AI flows, abandoned cart recovery, WhatsApp chat inbox
Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation. Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox. Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer. Take WhatsApp calls, send voice notes and translate messages in real time.
- Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
- Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
- Whole team, one WhatsApp number - chats, calls, voice notes and live translation
- Recover carts, send post-purchase updates, upsells & retention - fully automated
- Answer customer questions with AI - your team steps in only when it matters
Languages
English
Works with
- Checkout Apps
- Facebook Messenger
- Judgeme
- WhatsApp API
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Starter
$49.99 / month
Meta Rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for early-stage, pay-as-you-grow
- $0.015/conversation - no monthly cap
- Unlimited agents, no per-seat fees
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Plus
$79.99 / month
$0.00199/conv beyond 5K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for growing D2C brands
- 5K conv/mo - no Zoko conversation fee
- 5 agents - add more at $15/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Elite
$139.99 / month
$0.00099/conv beyond 100K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for scaling D2C brands
- 100K conv/mo - no Zoko conversation fee
- 10 agents - add more at $12/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Max
$499.99 / month
$0.00049/conv beyond 5M · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for high-volume D2C brands
- 5M conv/mo - no Zoko conversation fee
- 30 agents - add more at $9/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (461)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a high-impact WhatsApp and omnichannel tool that quickly pays for itself through higher orders, better conversion, and recovered abandoned carts. They highlight powerful automated flows, centralized inbox, product sharing in chat, and strong Shopify integration for personalized campaigns. Onboarding and Meta setup are often handled by the team, and merchants consistently praise fast, hands-on support and ongoing feature improvements.
We’ve been very happy with Zoko. It is a user-friendly platform that helps improve customer communication and business operations. Its features make it easy to manage customer conversations, automate messages, follow up with customers, and provide a smooth shopping experience. The customer service team is supportive and responsive, providing assistance whenever needed. Overall, Zoko offers a great combination of useful features, ease of use, and reliable support, making it a valuable platform for businesses looking to enhance customer engagement and communication.
Excellent Support & Amazing Results!
A wonderful experience with Zoho! A special thanks to Anand and Aisha for their exceptional support, patience, and dedication throughout the integration process.
They have been incredibly helpful across multiple calls, patiently guiding me through every step and ensuring everything was properly integrated with my business.
The results were impressive right from our very first broadcast! We saw a great response, increased store walk-ins, and actual sales conversions, which was truly encouraging!
I'm now excited to explore more opportunities to drive conversions through our upcoming exhibitions and website sales.
What I appreciate most is the team's willingness to understand my business needs and provide genuine support rather than just technical assistance.
A big thank you to Anand, Aisha, and the entire team for making this journey so smooth and promising. Highly recommended!
Excellent platform for WhatsApp business management. Zoko makes customer communication seamless and efficient with its user-friendly interface and powerful automation features. Highly recommended for businesses looking to improve customer engagement.
The platform has been a great asset to our operations, helping us streamline workflows and enhance customer interactions. While there are a few areas that still have some limitations, we appreciate the continuous improvements and are confident that these will be addressed in future updates. Overall, Zoko is one of the best solutions available for businesses looking to scale and optimise their WhatsApp communication.
Support
App support provided by Bourbon Science Inc..
Resources
Developer
Launched
December 8, 2020
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