Zoko WhatsApp Marketing & Chat

We looked into various Whatsapp marketing solutions and finally settled on Zoko since it integrates fully with Shopify and is also more affordable than some of the other solutions out there. So far it has been an absolute pleasure working with Zoko, the support provided is excellent and the app has everything we wanted and a lot more. The revenue we recover from the abandoned cart flow alone makes the monthly subscription totally worth it, even if you don't use any other features.

Zoko has been an excellent addition to our business, but what has truly made the experience outstanding is the support we received from Muzaina.

She has been incredibly helpful, proactive, and patient throughout the entire onboarding and setup process.

Her guidance made it so much easier to understand the platform, optimize our workflows, and start seeing real results. It's rare to find such dedicated and customer-focused support.

Thanks to Muzaina, we’re using Zoko more effectively and confidently.

Highly recommended!

I've changed from another WA API to Zoko & its been the best decision!. First in terms of the tool I find it game-changer, very straightforward and easy to navigate.

I was looking to be able to answer directly to my clients only when its needed and automatize the rest; well, not only you can do that, but also train it to get more used to your brand's tone of voice and I find that crucial for my small business looking to scale.

The help you receive in the onboarding process is priceless, the team is open to help with everything and dedicate time to explain step by step. They help me migrate, connect to meta, and build everything I need to get it up and running very quickly.

I have been using the Zoko for a few months and I am really happy with their services. Not many WhatsApp business providers have the features that Zoko provides. Also, they help you every step of the way, whether it's account verification or sending broadcasts. Keep up the good work.

Zoko has made it incredibly easy for us to integrate WhatsApp and Instagram with our business and communicate seamlessly with our customers. It’s a powerful retention tool — the automation features have really helped us streamline follow-ups and improve repeat purchases.

A special mention to their amazing team: Chandu and Arpit were fantastic during onboarding, and Nishant has been super helpful in setting up our flows. Highly recommend Zoko to any brand looking to level up customer engagement!

Zoko is fantastic and we it for order confirmation and recover cart also. It's incredibly easy to use and the Shopify integration works perfectly. Their support team is also quick and helpful. Highly recommended!"

The team has been incredibly supportive in setting up the app and sharing valuable tips to grow the business. As we enter the era of WhatsApp marketing, expectations for ROI are high, and so far, Zoko proves to be the right tool for the job.

I’ve been using Zoko for my business, and the experience has been outstanding. What truly sets Zoko apart is their customer service. Every time I reached out with a doubt or technical issue, their team responded quickly, politely, and with complete clarity. They don’t just give generic answers they actually understand the problem, guide you step by step, and make sure everything is working smoothly before closing the conversation. Their support team is patient, knowledgeable, and genuinely committed to helping businesses succeed. Whether it’s WhatsApp automation, setting up workflows, or resolving small glitches, Zoko’s customer support team makes the entire experience smooth and effortless.
A special Thanks Team
(Aaquib Garu, Chandu Garu)

Well Zoko team is quite knowledgeable and friendly. The automation flows were quite easy to build and the setup UI is quite user friendly too. Only reason to not continue is low delivery rate of marketing messages and no call recording offered. I might want to switch back to them as soon as they offer more channels integration like email and syncing other whatsapp too.

I’m extremely happy with my experience using Zoko. The interface is clean, intuitive, and far better than any competitor I’ve tried. Their support team is also excellent, every doubt I had was resolved quickly and clearly, and I genuinely feel I made a great decision choosing Zoko.

I’ve already built custom flows and an automated AI chat that communicates seamlessly with customers. A special mention to Ben Thomas, who patiently guided me through the entire setup. After multiple sessions, I can confidently say he is exceptionally good at what he does.

Overall, Zoko has made my workflow much easier, and I’ll definitely continue using it. Highly recommended!