Recenze (464)
Zpřesnit
-
Podle hodnocení
The Zoko sales and tech team is remarkable. They go above and beyond to offer assistance in every way possible. They possess excellent listening skills, remarkable patience, and extensive knowledge. They guide you through the process and ensure you grasp the concepts. If you encounter any challenges, they are consistently available to provide support and aid. I've recently begun working with Zoko, and while there's much to learn and discover, it's reassuring to have the unwavering support of the Zoko team. Hats off to Rahul Ved and Chandu Appasani.
Thank you so much for your kind words about our Zoko team! It warms our hearts to hear how Rahul Ved, Chandu Appasani, and the rest of the crew have been like guiding stars for you, with their top-notch listening ears, endless patience, and a deep well of knowledge.
We're over the moon to know they've been right there with you, making sure you're comfortable and confident every step of the way. Remember, we're always just a holler away if you need any help or have questions as you keep exploring the exciting world of Zoko. Your appreciation means the world to us, and we can't wait to keep on being part of your journey. Hats off to you too for being such a fantastic customer! 🌟🎩👍
This is the first time i am writing a review and i truly appreciate their team, the support is just awesome.
I am absolutely blown away by Zoko, the Shopify app! The support team is nothing short of amazing - they go above and beyond to ensure every query is addressed promptly and effectively. Their dedication to customer satisfaction truly sets them apart from other WhatsApp tools I've used in the past.
The user interface is simply awesome! It's intuitive, clean, and makes navigation a breeze. I love how user-friendly it is, making my experience with Zoko incredibly seamless.
Furthermore, the functionality of this app is top-notch. It streamlines the WhatsApp integration process like a dream, making it a valuable addition to any Shopify store.
In comparison to other WhatsApp tools, Zoko stands head and shoulders above the rest. It's not just a tool; it's a game-changer. If you're looking for an efficient, user-friendly, and support-rich app, look no further. Zoko is the way to go!
Kudos to the Zoko team for creating such an outstanding app!
Made our day!
Thank you so much for taking the time to write such a detailed and glowing review! It's heartwarming to hear that Zoko has made such a positive impact on your Shopify experience. We've always strived to prioritize customer satisfaction and offer a top-tier product, so it's fantastic to hear that our efforts are resonating with our users. Your feedback not only serves as a testament to our team's dedication but also motivates us to keep pushing the boundaries and improving. Thanks again for choosing Zoko, and we promise to continue delivering excellence!
The onboarding process was seamless and we appreciate your assistance in every conceivable manner, and your team is truly exceptional.
Thank you so much for your positive feedback!
We're stoked to hear that the onboarding process went smoothly and that our team could assist you in every way. Our crew is here to provide top-notch service and we're glad we hit the mark for you. Your satisfaction is what we strive for!
Zoko has revolutionized our customer service and WhatsApp broadcast capabilities. With its user-friendly interface, efficient broadcasts, robust customer service tools, and commitment to security, it's a must-have for businesses. Zoko's reliability, responsive support, and regular updates make it an exceptional choice. Highly recommended!
Thank you for your glowing review! We're thrilled to hear how Zoko has transformed your customer service and WhatsApp broadcast operations. It's heartening to know that you've found our interface user-friendly and appreciate our dedication to security and continuous improvement. Your recommendation means a lot to us.
Please know that we're always here to support and assist you. We look forward to continuing our partnership and serving you even better in the future.
Great Experience. Everything was smooth and easy with ZOKO. Highly recommended for everyone who wants to grow their business. They have excellent team to help you.
Thank you so much for the awesome review! We're super stoked to hear you had a smooth experience with ZOKO. Our team rocks at helping businesses thrive, and we're all about that growth. Your shoutout means the world to us. If you ever need anything down the road, just holler. Keep crushing it! 🇺🇸🌟
I've been using Zoko for a few months now, and it has completely transformed the way I interact with customers on WhatsApp. The integration with Shopify is seamless, allowing me to manage orders, send automated messages, and even recover abandoned carts—all from WhatsApp!
What I Love:
1)Automated Messages – The ability to send order updates, promotional offers, and cart recovery messages automatically has saved me so much time.
2)Easy Product Sharing – I can send product catalogs and even take orders directly through WhatsApp, making it super convenient for my customers.
3)Multi-Agent Support – My team and I can manage customer chats efficiently from a single dashboard without any confusion.
4)No-Code Chatbot – I set up quick replies and automated responses without needing any tech skills.
Overall, Zoko has been a game-changer for my Shopify store. If you rely on WhatsApp for customer interactions, I highly recommend trying it out!
We've honestly had a great experience with Zoko so far. We had been wanting to start WhatsApp marketing for a while but everything just seemed overly complicated to get started with. Then a friend recommended Zoko to us. Everything went super smooth. The app is easy to use and configure and customer support is super helpful. They guided us through all the mess of Meta permissions and complicated integrations. We're still starting out but have already seen some good results through Zoko. Would highly recommend :)
Thank you for sharing your wonderful experience with Zoko!
We are thrilled to hear that our platform has made your journey into WhatsApp marketing smoother and more accessible. It's fantastic to know that our app's user-friendly interface and our dedicated customer support team were able to assist you through the Meta permissions and integrations, making the process less daunting for you. We are delighted to see that you are already observing positive results, even in the early stages of your marketing campaign.
Your recommendation means a lot to us, and we are looking forward to continuing to support you as you further explore the possibilities with Zoko. Thank you for choosing us, and feel free to reach out anytime you need assistance. Happy marketing!
THEY ARE FRAUD NOT EVEN REPLYING AND CHARGING SO MUCH
Hi Ruchika, Zoko's pricing is fixed and listed openly at zoko.io/pricing, and Meta's per-conversation rates are passed through directly with the full breakdown always visible in your billing dashboard.
Our team has tried reaching you by phone several times since this was posted because we'd genuinely like to understand what went wrong - there's no message or ticket from you on any of our channels, so we're working without the full picture here.
Writing to contact@zoko.io or messaging us on WhatsApp at wa.zoko.io/zoko will get someone looking into it, and they'll walk you through every line of your billing.
The door is open whenever you're ready, and there's nothing we'd like more than to sort this out properly.
Misleading, the $ 4.99 is only shopify plug-in charges. Once you install the app, you will not be able to integrate it. They will call you to take you through the offers at which point depending on your scale you will charged extra (i believe starting is around 3k for a small brand).
Worst experience ever!!!! They are literally harassing me and finding ways to report my website to google, instagram and TikTok for not taking down the bad review I wrote. This is beyond acceptable! Not only did I loose my WhatsApp business number I have to deal with their threats, like reporting me to google for not “having my address on google” and writing bad reviews on my website from countries we do not do business in,because they have access to my information, from installing their app. If only I could send screenshots of their communication with me over WhatsApp on this review, you wouldn’t believe the level of disrespect! DO NOT INSTALL THIS ZOKO APP!!! I wish I read the bad reviews and someone could warn me before installing this app. I have no words, I am beyond shocked!!
