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Very useful app for our business. The features are great, and the customer support is always quick and helpful.
Excelente aplicación, rápida y fácil de usar. El soporte es bueno
I’m genuinely very satisfied with Zoko. From the onboarding process to where we are today, the support has been incredible.
A special shoutout to Anand, who has supported me right from the beginning. His guidance and constant support have played a big role in helping us achieve some amazing results. He has been there to guide us through every situation and has always been quick to help whenever we needed it.
Kudos to Anand for his hard work, dedication, and continuous support. Looking forward to achieving even more with the Zoko team!
I use Zoko since june and it changée the way I work. The tool is perfect and I'm very happy to work on it with Muzaina who helps anytime
For anyone using whatsapp and shopify combination as their main line of selling, this app is great. They keep on improving and they listen to what you need as a customer to add new features
zoko is the best app for whats app api marketing, the whole process of onboarding is also smooth unlike other apps where you have to do the api connections all by yourself, they also helped me with the business manager setup. on the app side, the user interface of the app is very easy to use, and the automation flows/abandoned checkouts and broadcast features are very customisable with over 100 different customer segments that the app makes for you already.
In general, I don't usually write reviews, but here I had to!
ZOKO's service is one of the best things I've ever encountered. They are always available for calls if you're not getting along, they are always available in chat and they solve problems, build flows that you request in a professional and efficient way and respond to any request you have!
Muzaina took care of our company personally and continues to take care of everything that is needed, their service awareness is outstanding, the system has been working great for a month now, without any problems. The bot works great and the synchronization with Shopify is outstanding. ZOKO has both increased our business's sales with automations and also reduced a significant portion of our work thanks to the automations and automatic responses of their AI bots!
In conclusion - if you are debating about a few companies, I did the research for you - you won't regret it!
Also for our friends in Israel - their price is significantly lower (like 1000% cheaper) than Israeli companies prices, and yes - they support Hebrew!
Great Discussion and Clarified our Doubt with the Support Person - Bharath. Really He makes as More comfortable and very energitic.
also makes me more comfortable.
Bharat And the entire team has been very supportive and helpful. Using the app is also easy.
Seven months in and the app still feeling easy to use is a good sign - that's exactly what we aim for as your operations grow. Glad the team has been useful along the way, and we're here whenever you need us.
The best part about using Zoko is their exceptional onboarding/customer support team. I have dropped texts to them at very odd times and they've always responded promptly.
Nishant in particular has been really helpful in making me understand the platform and making sure that I am able to get the most out of it.
Nishant will be really happy to see this :)
Helping merchants understand the depth of the platform rather than just getting them live is exactly how we want onboarding to feel. Looking forward to seeing HZYCLO grow with us.