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Bharat And the entire team has been very supportive and helpful. Using the app is also easy.
Seven months in and the app still feeling easy to use is a good sign - that's exactly what we aim for as your operations grow. Glad the team has been useful along the way, and we're here whenever you need us.
The best part about using Zoko is their exceptional onboarding/customer support team. I have dropped texts to them at very odd times and they've always responded promptly.
Nishant in particular has been really helpful in making me understand the platform and making sure that I am able to get the most out of it.
Nishant will be really happy to see this :)
Helping merchants understand the depth of the platform rather than just getting them live is exactly how we want onboarding to feel. Looking forward to seeing HZYCLO grow with us.
Zoko is an excellent app for organizing chats and responding to customers in an efficient manner. They have a great support team. We highly recommend Zoko.
Organised chats and quick responses are what separate a team that scales from one that drowns in its own inbox. Good to know the platform is holding that up on your end. We're around whenever you need us.
Zoko has been one of the most impactful tools we've implemented for our business. Since switching to WhatsApp API through Zoko, we've seen a noticeable increase in revenue, higher customer engagement, and much faster response times. It has allowed us to build stronger relationships with our customers while keeping everything organized for our team. A great investment for any growing business.
We've been using Zoko for quite some time now, and the results have been excellent. It has significantly improved our customer engagement and WhatsApp marketing performance.
The new Segments feature is especially useful—it makes it easy to organize customers and send targeted broadcasts to the right audience. The platform is user-friendly, reliable, and has helped us achieve better results than before.
Highly recommended for businesses looking to grow through WhatsApp!
We have been using the app for several months now. Before signing up, the team clearly explained all the features and how to make the most of the platform. Initially, we were not able to utilize some of the features effectively, which impacted our results. However, over time, with proper guidance and support, things improved significantly.
We would especially like to appreciate Muzaina for her excellent support and dedication. She has been extremely helpful in guiding us, answering our questions, and ensuring that we use the platform effectively. Thanks to her support, we are now generating revenue through the app and seeing positive results.
The only drawback we feel is that the pricing is a bit on the higher side compared to some similar apps in the market. However, the quality of support and the results we are seeing help justify the investment.
Overall, we would definitely recommend this app to businesses that are willing to fully utilize its features. The support team, especially Muzaina, has played a major role in making our experience a positive one.
Great experience! At a time when most of the vendor partners are degrading the support, Zoko is providing good support which is very important for a faster execution for a D2C brand. Most recommended.
The team was very helpful, bharat from the team assisted me throughtout and solved all my queries.
Have been working the zoko team (Bharath) for awhile it was a good experience working with them. And zoko help to build a strong relationship with customers too.
Excellent support from the Zoko team! They were quick to respond, explained everything clearly, and helped us with our WhatsApp broadcast setup, automation queries, and best practices. Their guidance made the entire process much easier. Thank you for the great support!
