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This is a MUST have app for anyone spending time doing manual work on whatsapp or handling COD orders. Our biggest frustration with our previous sollution was to set up the flows (which is quite technical), but Zoko literally does it FOR you. We installed ZOKO a week ago, and we are now collecting reviews (judge me) though whatsapp, sending abandoned cart messages through whatsapp and autoreplying to messages through whatsapp. We are also automatically sending messages for orders shipped with request for customers pinning their address.
100% recommend ZOKO for anyone serious about automating manual tasks.
The COD address confirmation flow is one of those automations that sounds simple but eliminates a genuinely painful problem - failed deliveries are expensive, and having customers pin their location before the shipment goes out changes that equation fast.
The fact that you got review collection, cart recovery, and auto-replies running within a week says a lot about the focus and speed of your team too. Glad to have you onboard.
Zoko has been a great tool for managing our WhatsApp operations. The flows and automation features are quite powerful, and it has helped us streamline customer communication efficiently. The team is also responsive and helpful.
Streamlined communication sounds simple but it's genuinely hard to pull off when you're juggling marketing broadcasts, support threads, and order notifications across a team - glad the flows are holding that together for you.
We have been using Zoko for our Shopify store, and so far their product and service have been excellent. From the integration stage through to the launch of campaigns, the Zoko team has been extremely supportive and professional. I would especially like to thank Mr. Aaquib for his expertise and guidance in successfully launching our campaigns. Highly recommended software for shopify
Great people & great support. Thanks. Ananthu was awesome on support today. Very patient & knowledgeable.
Ananthu will be really glad to hear this. Patient and knowledgeable is exactly the combination you want when working through something technical. We're here whenever you need us.
very responsive team, really helpful guide videos, helps with marketing campaigns and has a lot of options.
Anyone looking for a WhatsApp marketing tool should go with Zoko. hands down.
PS: Don’t fall for the BiteSpeed crap.
Our experience with Zoko has been exceptional. The platform has significantly streamlined our workflow and made our day-to-day operations much more efficient. A special thanks to our onboarding manager, Mr. Aaquib, whose guidance has been perfect he is always available to help and ensures everything runs smoothly.
I strongly like the bots, very useful and time/cost saving.
I suggest to continue enhancing
1) Further automating the order placement via chat (e.g., specific requirements in KSA are needed like the national address code) which is not supported without manual intervention.
2) Providing more flexible options for pop-up campaigns.
Good luck to Zoko team.
Since I started using Zoko, I’ve seen a clear increase in my store’s performance. My order volume has grown noticeably. The setup was very easy, and the app is extremely fast with no lag at all. Thanks to the WhatsApp integration, communication with customers has become much more efficient, which has improved my conversion rates. Their support team is also very responsive and helpful. I highly recommend it to any Shopify store owner.
We’ve been using Zoko WhatsApp API integrated with our Shopify store, and it has significantly improved our customer communication and order management. The platform makes it very easy to send automated order confirmations, follow-ups, and promotional messages, which has helped us streamline operations and save a lot of time.
The interface is user-friendly, and the automation features are especially useful for handling high order volumes efficiently. Customer support is also responsive and helpful whenever needed.
Overall, Zoko has been a great tool for boosting engagement, improving customer experience, and increasing conversions through WhatsApp. Highly recommended for any Shopify business looking to scale with WhatsApp marketing and automation.
