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Avoid it! Bugs, bad support and don't refound saing that you accept the policies. and stop sending trash mail, no unsubscription option. totally illegal
Thank you for taking the time to share your feedback. We apologize for any inconvenience you may have experienced with our app.. We would like to assure you that your satisfaction is our top priority, and we are committed to addressing this issue promptly.
Please raise your concern with our support team, it would have taken only a few minutes to address this matter.
We will do everything we can to make your experience with Superlemon positive again!
What happened? You can´t send direct whatsapps to the abandoned carts anymore.
That was the best of the app, to bad it doesn´t have that function anymore.
Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.
This app is too good, No flaws as of now. Customer service is good with positive vibes :). Just get this app without thinking much, it is totally worth it.
I want to congratulate you on the amazing and easy to use app you created,
I have been working with it for a month now and everything has worked out well.
The lack of support is truly unbelievable. All I ask is that the close button on the chat widget be fixed. I have followed up 3 times without any response.
Hello User,
Apologies for the inconvenience caused to you.
We have already raised this issue to our developer team for investigation.
You will be immediately updated on the same ticket as we receive a revert from them.
Thank you for your patience.
Llevó 1 año utilizando esta app. No hay ninguna igual, con tantas funciones y que funcione tan bien. Excelente.
Aunque el precio podrían ajustarlo un poco.
Gracias por tu maravillosa reseña. Esperamos sinceramente que nuestra aplicación lo ayude a conectarse con sus clientes y hacer crecer su negocio.
Que tengas un buen día :)
Product is ok
why is no one replying to my emails?
Live support also not there. Please reply
Also how to check which customers have got abandon cart messages?
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.
Ha funcionado todo excelente, la app es fácil de configurar y responden correctamente el servicio al cliente. Ah! Está disponible también para usar en español.
Hola,
La acabo de instalar y me encanta.
Lo que no entiendo si es gratis siempre o es de prueba por lo que leí en otro lado, puede que esté confundida?
Gracias
this app is just what we needed. it's been a while that i searched for an app to add whatsapp you my online store. it's so easy to use and looks so good. amazing.
