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This app isnt right for my store so had to delete but seems to work well if you need Watsapp, Live Chat or Messenger. I had an issue with deleting and someone contacted me straightaway when I sent an email and added a review.
Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.
Amazing app, would love to see a few more updates. Like country code search in opt-in using name or code and designing the opt-in pop-up image to match the store look and feel. if that gets implemented, then for sure 5-stars!
Excelente, Satisface todas mis necesidades, sobre todo por tener una interfaz amigable, limpia, sin complicaciones.
El CRM te ayuda a dar seguimiento y sobre todo a incrementar tus ventas.
Excelente generador de confianza.
it says there is a 7 day free trial. But when I try on the growth package, they billed me immediately. I ask their support for assistance, no action taken. Now, shopify have billed me. they say they need more time to process....
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.
This is the worst support experience I have ever had in my life, they updated their application and have not been able to solve their failures, even though they have been sent emails with videos explaining them, they can't solve it,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you have experienced with our support. We understand the frustration caused by the application's recent updates and the failures that have persisted despite our efforts to provide detailed explanations through emails and videos.
We have already sent you a mail to know more details regarding the problems you faced so that we can address them and improve our services. Please reach out to us on support@superlemon.xyz. We are here to assist you and provide you with the best possible assistance.
We genuinely appreciate your patience and understanding.
The app is extremely easy to install and to use. I have been using it for a few months and have never encountered a problem. The costumer service and follow-up is great. Highly recommended as a costumer service reach out line. Congrats!
The paid plan is totally worth it and even more. Super happpyyyyyyyyyy! I was using the Free plan at first , it was so useful. I was able to have a 1 on 1 conversation with my customers via whatsapp, but the Ultimate plan is even better!
Thank you for your wonderful review. We sincerely hope our app helps you connect with your customers and grow your business.
Have a good day :)
Estou a mais de um mês tentando entrar em contato com o suporte para resolver BUG do APP e não obtenho resposta. Suporte péssimo! Adquirimos a versão paga do sistema e simplesmente não conseguimos usar. Que atendimento é esse? Horrível...
Sinceras desculpas pelo inconveniente causado. Entraremos em contato com você sobre o problema e resolveremos o mais rápido possível.
Agradecemos muito sua paciência.
developer terbaik, ............................................................................................................................................................................................................................
I'v been using this app for a short time but I like a lot. Easy to setup and very useful. I'd like to suggest the ability to change the order that the Agent Name appear in the front panel. People use to click in the first agent always... rsrs
