Wide Bundles ‑ Quantity Breaks
Splňuje naše nejvyšší standardy pro výkonnost, design a integraci. Zjistit více: Otevře se v novém okně
Recenze (324)
Zpřesnit
-
Podle hodnocení
This app rocks. And Mat (the developer) is LIT. I had trouble with the app in the beginning. The app wasn't build for my theme LOFT, but after I told Mat about the problem he got access to my site and BUILD the app to suit my theme... NOW THAT IS CUSTOMER SERVICE. Thank you sooo much. This app makes money for the users and hopefully makes Mat and his team a fortune. The conclusion: If the app dont work - write to Mat and him and his team will fix it within few hours, thats CRAZY! Note: The app works like a charm.
Edit: Developer is very friendly, quickly reached out to me in order to help. Seems like rotating of buttons was a bug. Also he did all he could to enable integration into product page without overriding title etc. Thanks for the effort! Original: Worst app ever: Every button rotates as hover effect. Never experienced such a poor UX. I guess most of the reviews must be fake. Also by default the app doesn't embed into my product template, but simply overrides the upper part of the template (title, price...). Please remove the rotating buttons and allow for a better integration – then it makes sense.
Hey, it's Mat
Sorry for your experience
What do you mean by rotating effect? The buttons only have a little shaking effect
Same thing, the app shouldn't replace your title etc
Did you contact us on support so we can fix it?
You can contact me by email: mat@widebundle.com
These are problems we have to fix!
This is one of the few bundle apps that we've been able to get to work with our store. I went through about 10 bundle apps and there was always some roadblock. Wide Bundles can work with variants very easily (where the user can select each variant), allows for BOGO offers, can work with a 3PL (like Deliverr) and integrates with our custom webpage builder, GemPages (you'll need to reach out to Wide Bundles support to help set this up).
As for things I think they can improve, they create a SKU for each variant you create (this can be a lot of combinations if you're doing Buy 2, Get 1 Free or Buy 3, Get 2 Free...) and you'll have to set each these variant bundle SKUs up with your 3PL (Deliverr doesn't have a bulk way to do this like maybe some other 3PLs, so you have to do this manually). I hope there's a better way to do this in the future.
The other issue is that there's no way to automatically stop selling out of stock items (you'll have to manually remove the option yourself). I hope this is something that they can add in an upcoming update.
As many others have said, Wide Bundles has very good support (shout out to Ogi and Najib). They are also a very good value from what I can tell so far. The UI is nice, but I do wish there was more flexibility with it. Their support team will help you with some UI customizations, but this takes time.
I have never seen such a pathetic customer support ever on any Shopify App. The guys is literally reading all the messages and not willing to reply to our queries.
Hello!
Sorry for the experience you faced
When we received your message we had 21 messages on support, we were replying to everyone
You say we saw your messages but we didn't, or we clicked not on purpose, we were just replying to people who sent messages earlier
We replied to your messages before seeing this review and we started to dig into your problem, we even had a conversation together
You then just uninstalled the app without any warning. We don't have anything about the fact you uninstalled the app but saying our support is bad with such bad words isn't true. Especially when support is our main priority
Anyway, sorry for the experience you had! Have a great day
Superbe application permettant d'augmenter les paniers moyens. Fonctionne super bien depuis plus d'un an sur toutes nos boutiques. Equipe support très réactive et efficace. Bravo, continuez comme ça
I'm so mad at this app!!!!!
It completely massed up my google product feed and I lost all the reviews!!!! It's changing the item ID AND CREATING NEW VARIATIONS and ruin it all. LET CUSTOMERS KNOW THAT BEFORE YOU RUIN GOOGLE CAMPAIGN!
Hello
Sorry you faced this problem
But we do warn users that your variants will be removed in order to be replaced by WideBundle's variants!
And we do it not only once but during all the process
We even display a warning pop-up when you set up your offers!
We have in total 3 warnings, you can check them here: https://drive.google.com/drive/folders/1L81ETGoiX8_JTPttCA21-6TuUGGQtG-d?usp=sharing
I'm so sorry for your google campaign, I really am, but how should we do it? We already have 3 warnings
Mat
BEWARE. The first thing the app asks you to do is try out adding deals to a product with no other information. I chose my top product with 18 variants and played with adding a bundle deal. The app then DELETED all my variants and replaced them with 3 unusable options. Not only do I have to rebuild the product, it has screwed up all my custom code and tagged social media posts since they linked to my variant URLS. Completely insane.
Hey, it's Mat, the founder of WideBundle
I'm sorry for what you experienced and I totally understand how you feel
I was a merchant and already deleted my variants (not on purpose) 😓
As Ogi said, we have many warnings in the app when you create the offers, we even ask you to duplicate your product first to make it work
But I understand that you probably didn't see it.. 😕 And I'm sorry for that
WideBundle has to create new variants to make the bundles work because we don't use discount codes (this allows you to give codes to your customers even if they bought a bundle)
But I just wanted to know, have you been able to add your variants back?
Hope it's ok now 😕
Mat
This app deletes all variants. There is no sufficient warning about what the app does exactly.
EDIT: the founder contacted me and instantly implemented a popup with a detailed warning. the app does still the same but now the user is informed about it properly. very impressive support team!
Hey, it's Mat, the founder
We are aware of this, unfortunately, this is the only way to do what WideBundle does
But we're working on a different solution for that :/ 🙏
the best app bundle, wow
Really great people help me a lot!!