Wide Bundles ‑ Quantity Breaks

Wide Bundles ‑ Quantity Breaks

レビュー (324)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の3%は1つ星です
編集日:2021年9月17日

This app rocks. And Mat (the developer) is LIT. I had trouble with the app in the beginning. The app wasn't build for my theme LOFT, but after I told Mat about the problem he got access to my site and BUILD the app to suit my theme... NOW THAT IS CUSTOMER SERVICE. Thank you sooo much. This app makes money for the users and hopefully makes Mat and his team a fortune. The conclusion: If the app dont work - write to Mat and him and his team will fix it within few hours, thats CRAZY! Note: The app works like a charm.

Wabisabi-1
デンマーク
アプリの使用期間:約21時間
編集日:2022年4月28日

Edit: Developer is very friendly, quickly reached out to me in order to help. Seems like rotating of buttons was a bug. Also he did all he could to enable integration into product page without overriding title etc. Thanks for the effort! Original: Worst app ever: Every button rotates as hover effect. Never experienced such a poor UX. I guess most of the reviews must be fake. Also by default the app doesn't embed into my product template, but simply overrides the upper part of the template (title, price...). Please remove the rotating buttons and allow for a better integration – then it makes sense.

Philia
ドイツ
アプリの使用期間:29分
Mat De Sousaが返信しました 2022年4月8日

Hey, it's Mat

Sorry for your experience

What do you mean by rotating effect? The buttons only have a little shaking effect

Same thing, the app shouldn't replace your title etc

Did you contact us on support so we can fix it?

You can contact me by email: mat@widebundle.com

These are problems we have to fix!

2023年3月28日

This is one of the few bundle apps that we've been able to get to work with our store. I went through about 10 bundle apps and there was always some roadblock. Wide Bundles can work with variants very easily (where the user can select each variant), allows for BOGO offers, can work with a 3PL (like Deliverr) and integrates with our custom webpage builder, GemPages (you'll need to reach out to Wide Bundles support to help set this up).

As for things I think they can improve, they create a SKU for each variant you create (this can be a lot of combinations if you're doing Buy 2, Get 1 Free or Buy 3, Get 2 Free...) and you'll have to set each these variant bundle SKUs up with your 3PL (Deliverr doesn't have a bulk way to do this like maybe some other 3PLs, so you have to do this manually). I hope there's a better way to do this in the future.
The other issue is that there's no way to automatically stop selling out of stock items (you'll have to manually remove the option yourself). I hope this is something that they can add in an upcoming update.

As many others have said, Wide Bundles has very good support (shout out to Ogi and Najib). They are also a very good value from what I can tell so far. The UI is nice, but I do wish there was more flexibility with it. Their support team will help you with some UI customizations, but this takes time.

Observer Tools
アメリカ合衆国
アプリの使用期間:7日
2022年5月14日

I have never seen such a pathetic customer support ever on any Shopify App. The guys is literally reading all the messages and not willing to reply to our queries.

Melangebox India
インド
アプリの使用期間:約23時間
Mat De Sousaが返信しました 2022年5月15日

Hello!

Sorry for the experience you faced

When we received your message we had 21 messages on support, we were replying to everyone

You say we saw your messages but we didn't, or we clicked not on purpose, we were just replying to people who sent messages earlier

We replied to your messages before seeing this review and we started to dig into your problem, we even had a conversation together

You then just uninstalled the app without any warning. We don't have anything about the fact you uninstalled the app but saying our support is bad with such bad words isn't true. Especially when support is our main priority

Anyway, sorry for the experience you had! Have a great day

2021年11月15日

Superbe application permettant d'augmenter les paniers moyens. Fonctionne super bien depuis plus d'un an sur toutes nos boutiques. Equipe support très réactive et efficace. Bravo, continuez comme ça

Yeslicense
フランス
アプリの使用期間:11ヶ月
2022年1月28日

I'm so mad at this app!!!!!
It completely massed up my google product feed and I lost all the reviews!!!! It's changing the item ID AND CREATING NEW VARIATIONS and ruin it all. LET CUSTOMERS KNOW THAT BEFORE YOU RUIN GOOGLE CAMPAIGN!

Febron
アメリカ合衆国
アプリの使用期間:4日
Mat De Sousaが返信しました 2022年1月28日

Hello

Sorry you faced this problem

But we do warn users that your variants will be removed in order to be replaced by WideBundle's variants!

And we do it not only once but during all the process

We even display a warning pop-up when you set up your offers!

We have in total 3 warnings, you can check them here: https://drive.google.com/drive/folders/1L81ETGoiX8_JTPttCA21-6TuUGGQtG-d?usp=sharing

I'm so sorry for your google campaign, I really am, but how should we do it? We already have 3 warnings

Mat

2021年6月14日

BEWARE. The first thing the app asks you to do is try out adding deals to a product with no other information. I chose my top product with 18 variants and played with adding a bundle deal. The app then DELETED all my variants and replaced them with 3 unusable options. Not only do I have to rebuild the product, it has screwed up all my custom code and tagged social media posts since they linked to my variant URLS. Completely insane.

Lemonhead LA
アメリカ合衆国
アプリの使用期間:17分
Mat De Sousaが返信しました 2021年6月15日

Hey, it's Mat, the founder of WideBundle

I'm sorry for what you experienced and I totally understand how you feel

I was a merchant and already deleted my variants (not on purpose) 😓

As Ogi said, we have many warnings in the app when you create the offers, we even ask you to duplicate your product first to make it work

But I understand that you probably didn't see it.. 😕 And I'm sorry for that

WideBundle has to create new variants to make the bundles work because we don't use discount codes (this allows you to give codes to your customers even if they bought a bundle)

But I just wanted to know, have you been able to add your variants back?

Hope it's ok now 😕

Mat

編集日:2021年11月6日

This app deletes all variants. There is no sufficient warning about what the app does exactly.
EDIT: the founder contacted me and instantly implemented a popup with a detailed warning. the app does still the same but now the user is informed about it properly. very impressive support team!

Screwolution
オーストリア
アプリの使用期間:約21時間
Mat De Sousaが返信しました 2021年11月2日

Hey, it's Mat, the founder

We are aware of this, unfortunately, this is the only way to do what WideBundle does

But we're working on a different solution for that :/ 🙏

2026年3月16日

the best app bundle, wow

AuraLashes
イタリア
アプリの使用期間:約1ヶ月
編集日:2026年2月18日

Really great people help me a lot!!

Kenzey
アメリカ合衆国
アプリの使用期間:2日