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I had a really bad experience relating to the order that I had. The only help I was able to get was from customer service Cherry, who helped me get it sorted. Overall about the app so far I don't have a really good opinion. It is easy to choose the product, get it connected to your store, but when you actually get an order the problem begun. You need a quote from an agent, and there is none assigned to you until you don't have more than five orders. So if you are new, beware, be patient and know what you want. If my experience gets better, I might actually leave a better review...
For now, I'll give 4,5 stars, and if there are any improvements, I'll come back and edit it to 5 stars. I'll give a sincere review because I really want Wiio to be the best dropshipping supplier because of the attention they gave us. That's one of the key points: customer service gets a 10/10, price gets a 10/10, quality gets a 10/10, stock gets a 10/10, and they're very well organized. The only reason I haven't given everything a 5/10 yet is due to logistics; the loss of the AJ channel greatly affects everything else. In any case, Antia Jiang is my account manager, and I'm very grateful to her for her excellent work with us.
A Wiio é uma parceira fundamental para o meu e-commerce. Desde a compra até a logística e entrega dos produtos, o suporte é sempre ágil, claro e extremamente eficiente.
A equipe demonstra profissionalismo, comprometimento e uma atenção genuína em resolver qualquer situação, o que faz toda a diferença na operação diária. A comunicação é rápida e transparente, trazendo segurança em cada etapa do processo.
Sem dúvida, recomendo a Wiio para quem busca uma operação logística confiável e um parceiro sólido para crescer no e-commerce.
I've been working with Wiio for some time now, and I’m genuinely impressed by their structure and support. The order processing is efficient, the logistics are reliable, and the team is always available and responds quickly when I need assistance. Wiio has been a great partner in helping me grow my business.
Happy to recommend Wiio to other store owners looking for a serious and trustworthy fulfillment solution.
Without a doubt, the best partner I’ve ever had on the platform.
Professionalism, speed, and efficiency define her work. She is always extremely attentive, responds quickly, solves any situation proactively, and maintains clear communication — something essential for anyone working with a high volume of orders.
Wiio made the sourcing process so much easier for me. Their team responded quickly and helped me troubleshoot when my sourcing request wouldn’t submit. Cherry from support was patient and guided me through each step until everything was synced correctly with my Shopify store. I appreciate how transparent they were about pricing and communication. Highly recommend Wiio if you’re looking for a hands-on team to help you find reliable suppliers and streamline fulfillment.
I’ve been using Wiio for years, and it’s been a total game-changer for my e-commerce business. The app runs smoothly, fulfillment is fast and reliable, and the integration with Shopify is flawless.
A special thanks to my amazing agents, Derrick and Stella — they’ve been with me for years, always responsive, professional, and simply a pleasure to work with. Their support makes everything effortless.
Highly recommend Wiio to anyone serious about scaling their store!
1. The communication with Wiio has been excellent. They respond quickly, offer solutions, and are always transparent about timelines. I've seen an increase in positive reviews from my store since switching to Wiio fulfillment.
A Wiio é a melhor plataforma de todas, ela me ajuda com todos os envios dos produtos que eu vendo em minha loja diretamente para os clientes.
Eles possuem todos os produtos que você precisar são mais de 3 milhões de produtos, sem contar que eu tenho a melhor agente de todas a Erika, que sempre me ajuda a resolver tudo de forma muito rapida!
I’ve been using Wiio for a few months now, and I can say the service is excellent. The team is super attentive, and the personalized support makes all the difference — they always help me find the best suppliers and products for my store. Deliveries are fast, and I’ve never had any issues with lost orders.
The platform is easy to use, and the support team responds quickly. I highly recommend it!