Wrapped: Gift Wrap & Messages

I couldn’t be happier with the outstanding customer service from Adam. When I reached out with a question regarding the widgets, Adam responded promptly and provided great clarification and went further to help me customise what I needed for my shop. I’m very impressed and very grateful for your assistance Adam. Thank you! I highly recommend Wrapped, it is easy to use, great functionality and superb support - you will not be disappointed.

I'm actually using Wrapped to do something a bit different and had to contact the dev with some questions about how I could tweak it and what I might be able to get it to do. Adam was very responsive, thoughtful and helpful; Wrapped ended up working great as a solution to my needs. To me, that's critical: a dev that cares about their product and the end-user and wants to help. I have absolutely no qualms offering my highest recommending to this app and developer.

I added this app to offer gift wrapping to my customers as an added feature. It was very easy to set up and works very well- simple but effective. The developer was super friendly and responsive even with one small question I had. It fits the theme of my store perfectly, super easy to customize for my exact needs and I've had a tone of positive feedback from customers! This is a great app that adds value to customer experience, is seamless, easy to navigate and I would highly recommend it!

Adam was absolutely brilliant. The app didn't work 'out-of-the-box' for us mainly because our existing 3PL integration/partner was very restrictive, so we needed a few bespoke tweaks to make it work how we wanted it to. Adam was super accommodating of our needs - nothing was too much of a hassle for him. The end result was a robust gift-wrapping function that has been serving us well, without any issues, for the past 5+ months. We're very happy and couldn't recommend this app or Adam any higher. A++

I was looking for an app that could give my customers an option for how they'd like their orders packaged, not related to give wrapping. This app allowed the customization I needed to make it work. I needed a little help getting my modifications made, and Adam from Wrapped was incredibly helpful. He was quick to respond, made changes on his end that needed to be done, and helped me make changes on my end to suit my store's needs. If I could give it more than 5 stars, I would. I definitely recommend this app.

The app is fantastic - easy to use and very flexible. But what stands out from the dozens of other Shopify apps I've used is the outstanding support. I reached out to them for a simple request and they went above and beyond, even digging into my theme code to help me fix an issue that was entirely unrelated to the app! Their developer was WAY more helpful than even our theme developer and the Shopify front end developers we were troubleshooting with. I can't express enough gratitude and praise for this app and the people behind it!

The implementation process was clean and easy! Wrapped has some of the best support in the game. Adam provides quick response times and is always personable and so knowledgeable. We had a couple of tricky integrations that he took head on and provided us with all of our options to complete integration. We could always count on Adam's support if and when we ran into needing it! After months of having Wrapped Adam is still quick to respond! Great app for a gift wrapping solution made 100x better by Adam and his willingness to support his app's users.

This app fit my needs perfectly. I own a family retail store where we offer gift wrap on specific items only. I had a few questions setting up my app to work with my online store, and was put in touch with Adam who was incredibly helpful. Adam listened to my questions and offered solutions. He even went a step further to look at my store and offer suggestions for making my gift wrap options stand out a bit more. His formatting suggestions made sense because I had no idea what I wanted and when I implemented his ideas, our site looked sleek and professional. This level of service was above and beyond. Plus, he was super funny and who doesn't want that in a tech support person? A delightful exchange overall. Super appreciative. Thank you, Adam!

I am a tech dinosaur and was able to easily install the Wrapped App on a Shopify 2.0 Theme. It was a chinch! Also, Wrapped tech support (ADAM!!!) is phenomenal. I needed help to personalize the app to best suit my product and also the design of the website. Adam stepped in and within minutes had the app look and feel just the way I had wanted. AMAZING. Adam is stellar - he is super proficient and provides top-notch service. He's also gracious and friendly and put me totally at ease. I love the Wrapped app and am really excited to work with the Wrapped team going forward. I'm really impressed. And I'm using the Free Version to get started since just starting a new website. I felt like I got the type of service reserved for their advanced pro clients. I felt as if I was their most appreciated top client. THANK YOU!!!

Where to begin? I have been searching for the perfect app to add to my shop that supports custom gift messaging. This is a feature that our customers have been requesting for a very long time. I have tried a couple of other apps, but they didn't quite have the functionality, great UX design I was looking for, or ease of use for my customers (most importantly).

When I installed the app, I had to reach out to support really quickly to help resolve an issue involving implementation with my Rebuy flyout shopping cart. As I love Rebuy, finding another app to replace it is not something I am willing to compromise on. Adam was absolutely accomodating and went out of his way to make sure that my installation of Wrapped worked seamlessly with my expected customer journey. The integration with Rebuy works perfectly now and I could not be happier. Adam's willingness to help and quick solutions absolutely amazed me. Incredible support! Thank you!