YOYO Loyalty Program & Rewards
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He probado casi todos los programas de fidelización y este es el mejor de todos.
Siguen implementando cosas nuevas y la integración es super fácil.
El servicio al cliente es excepcional, sin importar la hora ellos responden.
Sara y Russell son muy atentos y proactivos a la hora de resolver los problemas.
Gracias infinitas a todo el equipo.
I am impressed with the level of detail of this app as well as the excellent customer support from Daisy. She is well equipped with the technical skills needed to support my customised UI request. I have tried so many apps and none can match up with this in these areas. I am amazed at how easy it is to get it set up with Daisy's assistance. Thank you so much for making it easy for me.
Excellent app with a lot of depth and great customer support. i was supported in one exchange by Alva and they quickly solved issues i had. there's constant updates to this app to improve it and the app team has a wish list type section you can add things you wish the app had. fees for the expanded versions are very cheap whilst the free version allows you to do a lot. i highly recommend this app for VIP programs, membership programs, discounts on products, referral programs, wishlists and campaigns
We are building a custom B2B Portal in Shopify for our webshop and wanted to integrate a loyalty program into it. Thanks to the API of YOYO Loyalty, we have the flexibility to build it entirely in our own way.
We had some specific requirements, and the owner, Alva, has been incredibly helpful in making this happen. The customer support via chat is also handled quickly by other team members. Great app & service!
I found out about this app through an email and was intrigued by the amount of features provided at the Free Level and the 1st paid level (and how affordable it was). The interface has been intuitive and easy to use and every time I had a question, I waited under 5 minutes to receive help from an actual human. Prior to installing the app, Ben answered my multitude of questions - I already had a different points system installed, so I knew the features I wanted and didn't want in a new app, so I wanted to verify a few things. After moving forward and installing the app, Ian helped me out twice - with setup questions and with initial importing questions. When the import file was accepted, but none of the points where imported, I received excellent assistance from Russell who took a look at my file, contacted the Tech Team for a solution and also answered additional questions that I "threw" at him along the way (Thanks again, Russell!). Even though it was afternoon my time, it was 3am Support time! Bless them all for dealing with my questions and issues so early in their morning! Each time, the support person was friendly, helpful, and patient!
Been great experience so far with the app, features are plentiful and the free scheme itself is very good for startup stores.
Support has been excellent with Sara, Russell and Ian being standouts and helping as much as possible.
Thanks for all the help
Russel helped me get the app setup and communicated very well. Daisy also helped me by relocating the rewards button on my site. Happy with their service
Sara was incredibly helpful and attentive throughout the support process. She took the time to understand the issue, asked for the necessary details, and made sure the case was forwarded to the technical team for further investigation. I really appreciated her patience, kindness, and clear communication. Thank you, Sara, for the excellent support!
This application has great functionality and an easy-to-use interface, and i want to say a special thank you to Daisy.
When we migrated to Shopify, everyone recommended Smile.io as the gold standard. We trust that Smile.io will fulfill all the need, however, we believe that being the biggest or newest doesn't mean you can't be the best. After doing deep research, reading countless reviews, and thoroughly testing Yoyo during our trial period, they completely won us over.
Functionality:
The app is simple, clean, and highly effective without being over-engineered. Whenever we hit a bottleneck or had a feature request, the development team responded immediately. They make quick, decisive product updates, and we are extremely impressed by their efficiency and how much they truly listen to their customers.
Customer Service:
Easily a 5+ star experience. The support team is fast, friendly, and genuinely helpful.
Overall:
The Yoyo team is incredibly dedicated. In the fast-paced world of eCommerce where business needs to move fast, having an agile, responsive partner like Yoyo is invaluable