YSMS ‑ SMS Marketing
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I'm not sure what's happening with this app, but my campaign from earlier this week never reached our subscribers despite that app claiming it did. Now there's a "USA Deliveries Temporarily suspended" banner across the top of the Overview page. This is very disappointing as I haven't been able to reach our subscribers with our planned promotion.
Thank you for reaching out.
After reviewing the issue together, we identified that the customer you used as a reference to verify the campaign delivery was not included in the selected audience — which explains why they did not receive the message.
That said, given the misunderstanding, we issued a full refund for the campaign as a gesture of goodwill.
As for the USA deliverability banner, this was a temporary issue caused by external carrier restrictions, which was promptly resolved.
We haven't received any further feedback from you via email since the analysis was completed, but please know we're still here and happy to support you — either by email or through our live chat.
I’ve been in the business for years and have tried countless SMS marketing apps, but this one truly stands out. The app itself is packed with features, easy to use, and offers great value for the price. However, what really makes the difference is the incredible team behind it. Their support and guidance have been exceptional—they go above and beyond to ensure everything runs smoothly. They’re not only knowledgeable but also genuinely kind and approachable, which is rare to find. Highly recommend this app for anyone serious about SMS marketing!
Great app with great support! Totally free and even better that most of the others... they only charge you for the SMS you sent. All the app itself is free, which is perfect since it works very well!
I just downloaded the app and purchased non-refundable credits. Upon sending my first sms, to myself as a test to see what my customers will receive, I was given a blocked notice stating my store is spam and I am blocked from using their services. Annoyed to say the least.
We have filters to monitor SPAM situations, this is necessary to avoid unpleasant situations. The message says you can contact us if you think it is not correct, we will analyze the situation and we would have unblocked you.
The credits are refundable, you can contact us
I have been using the SMS service from this platform and I am very satisfied with the results. The texts are sent quickly and effectively, which has helped me maintain smooth communication with my customers. Additionally, the support team is very attentive and resolved any issues that arose efficiently. I recommend this service to any business needing a reliable and effective solution for sending text messages.
I just downloaded this app, it is super easy to use but I can barely type anything in my message without it costing $90. Might stop using this because of how much they are charging to send a message.
We're glad to hear that you found it super easy to use.
However, it's sad to hear that you found the app pricey. We aim to keep our prices competitive across most territories so this seems strange and worth investigating.
If you reach out to us via chat or email at info@ysms.me our support team will be more than happy to assist you
I tried several other SMS apps before, and they were mostly a disaster. I tried again with YSMS and what a breath of fresh air. First of all, it worked straight out of the box. Secondly, it’s intuitive and easy to setup and personalise. And if you need any help, support on live chat is great. They always respond quickly, usually within a few minutes and they’re very helpful. So far, I’m very happy with the app and can highly recommend it.
Un’ottima applicazione per l’invio di sms marketing,
Da ormai diverse settimane stiamo utilizzando il servizio che risulta impeccabile!
L’applicazione è molto semplice e la configurazione veloce, team e supporto estremamente disponibile ed efficiente. Consigliata
Perfect support, and perfectly working tool thanks
molto soddisfatto del servizio e dell'assistenza clienti
