รีวิว (71)
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There is no online customer service, nor is there any channel to contact customer service.
Connection to FB and TK backend is accurate and timely!
EDM mail is practical
Good online customer service
Complimentary theme decoration templates are also very practical
It is not recommended. I chose the 19 USD package, which was supposed to ensure that my data was perfectly transmitted back to my advertising backend, but this did not happen. Then I tried to contact the backend staff, and there was only an AI system in the backend. They even Not sending you any information about consultation means that your problem cannot be solved, so why am I spending $19 a month?
Zalify的客服团队还是非常用心的，能够很快帮助解决问题并提供额外的经验支持。非常喜欢他们设计的模板，简洁且加载速度很快。电子邮件营销模板非常精美，不需要我花太多时间进行设计。一个app就可以集成多个功能，还是非常推荐的
Zalify is fantastic for boosting sales and conversion rates. Its abandoned cart recovery and welcome emails are game-changers. Easy installation, customizable templates, and fast loading make it user-friendly. The responsive customer support is a big plus. Highly recommend!
I've been using Zalify app on both of my stores, and I must say it's been incredibly convenient. The pixel installation was seamless, and the data tracking and analysis are spot on. The email marketing functionality has also met my initial needs, and the theme features are comprehensive with fast loading speeds. Plus, they're constantly updating their features. And let's not forget about their amazing customer service! I've always received timely responses during working hours, and I want to give a special shoutout to Jay for his continuous assistance. I love the Zalify team and appreciate them for providing such a comprehensive app!
At first, I mainly used Zalify's pixel aggregation feature, which conveniently allows me to manage pixels from multiple platforms together. Later on, they also introduced Zalify's theme templates, and I started using them right away. They are fantastic! The templates have a wide range of special features that perfectly meet my needs. Ever since I started using Zalify's templates, my website's conversion rates have noticeably improved, and the best part is that they are very cost-effective. I highly recommend it!
This is the first time I have ever left a negative review on Shopify. The APP itself is great,the customer service is the worst I have ever encountered from all the Shopify APPS. Hands down. They take a very long time to respond, and even when they do, they provide minimal assistance.
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your dissatisfaction with our customer service. We appreciate your kind words about our app and understand that timely and effective support is equally important.
As a small team, we're currently managing a high volume of inquiries, with only two dedicated customer support members addressing over 100 customer questions daily. We strive to provide prompt and thorough assistance, but at times, our response rate might not be as quick as we or our customers would like. This is not an excuse but an explanation of our current limitations.
We are committed to improving our response time and the quality of our support. We're actively exploring solutions to enhance our customer service efficiency without compromising on the quality of support.
We hope that your questions were answered. If there's anything unresolved or any other way we can assist you, please don't hesitate to reach out. Your feedback is invaluable to us, and we're dedicated to making your experience with our app as positive as possible.
Thank you for your understanding, and we wish you a wonderful day.
Their customer support is excellent, and their theme features are quite comprehensive. Compared to Shopify's free templates, it offers better usability and functionality.
Zalify Pixels, Popups & Emails is one of the best plug-ins I've ever used, they created their own templates, as well as a variety of unique details of the functionality is very good, while also supporting the email function, can greatly reduce the switch between the various plug-ins, the customer service response time is 24 hours a day, a very timely response to my questions, which is one of the plug-ins I most recommend!
